Discussion:
code 31

Working on rider jack dont have service manual. Unit does not lift or travel, brake releases when moving handle down. Can any one help with info on code 31, thanks much appreciated.
  • Posted 28 Jan 2015 15:47
  • By All Lift Tech
  • joined 3 Oct'10 - 57 messages
  • California, United States
Showing items 1 - 3 of 3 results.
code 31
Condition
Controller has lost communication with the control handle card.

Truck Response
No Traction

Possible Causes and Test Procedures

1- Insure the cable is connected to the J2 Plug on the controller.
2- Verify all pin connections are tight and making contact.
3- Verify correct connector wiring.
4- Check continuity of the wires running from the controller to the control handle logic card.
Verify continuity while rotating the control handle arm from side to side.
5- Check for control handle wiring grounded to the truck frame.
6- Check for correct operation of the control handle logic card.
Use handheld programmer to verify signals from the control handle logic card are being received by the controller.
7- Replace controller


One of us is probably right here
posting a truck serial number is always more helpful that just throwing out guesses based on a mere description, an error code and partial model number, and no serial number. :o)
  • Posted 29 Jan 2015 12:57
  • By swoop223
  • joined 23 Mar'12 - 3,691 messages
  • North Carolina, United States
You've been swooped!
swoop223@gmail.com
Thanks Nero will do,
  • Posted 29 Jan 2015 12:32
  • By All Lift Tech
  • joined 3 Oct'10 - 57 messages
  • California, United States
All Lift Tech,

I think this code means the driver of the main contactor is open or short circuit. possibly a dirty connector. or wiring damaged.
Check the wiring to the main contactor clean the connectors and check the fastons are tightly connected.
Turn truck of and restart truck.
If no fault found and fault alarm persist then the problem lies in the module.

Regards Nero
  • Posted 29 Jan 2015 07:45
  • By NER045
  • joined 11 Jan'14 - 137 messages
  • North Yorkshire, United Kingdom

Post your Reply

Forkliftaction accepts no responsibility for forum content and requires forum participants to adhere to our rules of conduct. Click here for more information.

If you are having trouble using the Discussion Forums, please contact us for help.

August confidence index falls Washington, DC, United States

Showcased in the Virtual Expo

Global Industry News
edition #1245 - 28 August 2025
In this week’s Forkliftaction News , we look at MHEDA’s Q3 Economic Advisory Report which reveals current resilience in the US materials handling sector... Continue reading
Movers & Shakers
Steve Dimitrovski Steve Dimitrovski
Director sales for Australia and New Zealand, Swisslog
General Manager, Forkpro Australia
Global CEO, Swisslog
Board member, UKMHA
Fact of the week
The word "okay" (or its abbreviation "OK") originated as a humorous misspelling. In the 1830s, a fad in Boston involved using abbreviations of intentionally misspelled phrases. "OK" stood for "oll korrect," a playful mispronunciation of "all correct".
Hangcha CPYD25XW71F-JC
Flesherton, Ontario, Canada
New - Sale
Tusk 500PGH14
Morgantown, Pennsylvania, United States
Used - Sale

PREMIUM business

Lift Technologies Inc.
Global leader - manufactures masts, carriages, sideshifters & fork positioners
Latest job alerts …
Tampa, United States
Dallas, TX or Lexington, KY, United States
Marietta, United States
Tampa/Orlando Florida, United States
Movers & Shakers
Steve Dimitrovski Steve Dimitrovski
Director sales for Australia and New Zealand, Swisslog
General Manager, Forkpro Australia
Global CEO, Swisslog
Board member, UKMHA