Seminar / workshop

Product Support Sales - AED

United States, Chicago, IL - 7th & 8th April 2004
Product Support Sales - AED "The New Frontier"

Over the past ten years dramatic changes have taken place in the area of selling parts and service. To support these changes and further the development of this parts and service sales team we have designed a training course aimed at those charged with the responsibility of managing this segment of the Dealers business as well as the product support salesmen. Product Support Sales - The New Frontier--consists of four elements presented during a two day seminar.

The Fundamentals of Selling
The Foundation of Territory Management
Managing Customer Relationships
Customer Service Fundamentals
This Unit provides a broad base introduction to Selling Product Support for the 21st Century. It is intended for product support salesmen, customer service representatives, instore sales personnel, supervisors and managers. The material covers all of the management and sales disciplines required of a product support salesman.

*** How do I find a USED FORKLIFT DEALER specialized in TELEHANDLERS? Find the answer in the Forkliftaction.com Business Directory ! ***
Date(s)
7th & 8th April 2004
Venue
TBA

PREMIUM business

VETTER Industrie GmbH
The world's most comprehensive range of forks and the most intelligent sensor fork for more safety and efficiency.
Global Industry News
edition #1256 - 13 November 2025
Automation is a key theme in the stories we have in this week’s Forkliftaction News ... Continue reading
Movers & Shakers
Esie Cortez Esie Cortez
Vice president - IT & EP OEM parts, Big Joe Forklifts
Vice president of finance, Exotec
President - business area industrial equipment, Konecranes
Board chair, Equipment Leasing & Finance Association

PREMIUM business

VETTER Industrie GmbH
The world's most comprehensive range of forks and the most intelligent sensor fork for more safety and efficiency.
Global Industry News
edition #1256 - 13 November 2025
Automation is a key theme in the stories we have in this week’s Forkliftaction News ... Continue reading
Mitsubishi Logisnext FD25T5M
Yokohama, Japan
Used - Sale
UN Forklift FD50T-NJB3
HANGZHOU, Zhejiang, China
New - Sale
Fact of the week
In March 2002, identical twins in Finland died on the same day in similar accidents within hours of each other. A 70-year-old man was killed by a truck while cycling; hours later, his twin brother was killed by a truck on the same road, about a mile away, before the family had been informed of the first accident.
Mitsubishi Logisnext FD25T5M
Yokohama, Japan
Used - Sale
UN Forklift FD50T-NJB3
HANGZHOU, Zhejiang, China
New - Sale
Editorial calendar - planned features
CONSTRUCTION FORKLIFTS
HANDLING GOODS IN THE COLD
LOADING/UNLOADING FREIGHT
BROWNFIELD AUTOMATION
FORKLIFT ATTACHMENTS
BATTERY AFFORDABILITY AND LIFETIME
FORKLIFT SAFETY