Seminar / workshop

Product Support Sales - AED

United States, Chicago, IL - 7th & 8th April 2004
Product Support Sales - AED "The New Frontier"

Over the past ten years dramatic changes have taken place in the area of selling parts and service. To support these changes and further the development of this parts and service sales team we have designed a training course aimed at those charged with the responsibility of managing this segment of the Dealers business as well as the product support salesmen. Product Support Sales - The New Frontier--consists of four elements presented during a two day seminar.

The Fundamentals of Selling
The Foundation of Territory Management
Managing Customer Relationships
Customer Service Fundamentals
This Unit provides a broad base introduction to Selling Product Support for the 21st Century. It is intended for product support salesmen, customer service representatives, instore sales personnel, supervisors and managers. The material covers all of the management and sales disciplines required of a product support salesman.

*** How do I find a USED FORKLIFT DEALER specialized in TELEHANDLERS? Find the answer in the Forkliftaction.com Business Directory ! ***
Date(s)
7th & 8th April 2004
Venue
TBA
Global Industry News
edition #1247 - 11 September 2025
In what may prove to be a sign of things to come, Canadian materials handling equipment lithium-ion battery manufacturer, UgoWork, has announced battery assembly for some forklifts bound for the North American domestic market will now be done in the US. See the story for full details... Continue reading
Fact of the week
At the opening ceremony of the Sydney Harbour Bridge in 1932, marching bands were instructed to walk out of step as they crossed the bridge. This unusual directive was given as a precaution due to concerns about the bridge's structural integrity during its early use.
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Global Industry News
edition #1247 - 11 September 2025
In what may prove to be a sign of things to come, Canadian materials handling equipment lithium-ion battery manufacturer, UgoWork, has announced battery assembly for some forklifts bound for the North American domestic market will now be done in the US. See the story for full details... Continue reading
Upcoming in the editorial calendar
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Oct 2025
ASSET FINANCE
Nov 2025