Customers are increasingly dictating how companies structure their supply chains. With the rise of online shopping customers can now shop anywhere, anytime and expect more gratifying and enjoyable experiences from retailers. Recent statistics have shown that multichannel shoppers spend nearly 50% more each year.

However, meeting the multichannel consumer?s increasing expectations for speed and convenience (at low/no added cost) is causing unprecedented sector disruption, globally. In a truly global and digitalized market place where end to end customer engagement is becoming a given, it is vital that supply chain leaders understand how they can evolve their operations, processes and systems to better meet their customers? expectations.

A recent McKinsey supply chain report ranked increased customer demand volatility and increasing customer expectations as the top 2 current challenges for organisations? from a supply chain perspective. Furthermore, increasing pressure from global competition is ranked as the top challenge for supply chains over the coming 5 years. Without an effective online supply chain strategy in place, Australian retailers run the risk of losing out to local and overseas competitors.

Here?s a sample of who?s already registered to attend the event;
Walmart, Shell, Coles, Graincorp, Carlton & United Breweries, Coca-Cola, Kelloggs, Woolworths, Caltex, ALDI, Dulux Group, Boeing, Nestle, NBN, Thales, Hotsprings, Showpo, SCLAA, Bega Cheese, Sydney Water, Collaborative Enquiry, Fuli Xerox, Kraft Heinz, Ultraceuticals, Pacific National, Hickory Group, Austtralian UAV, Monash University, IKEA, GRA, Syspro, Winning Group, Samsung, Robotic Vision, Weir Minerals, Bayer Health, Actron Air, 2XU, Nanosonics, EBOS, Hello Fresh, AVA, Infinium Robotics, Mcphersons Consumer Products, Montegue Group, Port of Melbourne, Galderma Australia, Red Cross, Clifford Hallam Healthcare, GPT Group, Viva Energy, Ego Pharma, Sigma Pharma, Coil Steel, ASOP, Sanitarium, API, Lion-Co, Schneider Electric, Viva Energy, Bluescope Steel, Phillip Morris, Super Retail Group