CAT HONOURS DEALER EXCELLENCE

News Story
- 24 Apr 2003 ( #104 ) - HOUSTON, United States
1 min read
Four United States Cat forklift dealers have been awarded Cat's five-star customer service rating.

Cat Lift Trucks development manager Don Green said only dealers that consistently accomplished five or more identified benchmarks received five-star status.

"Five-star customer service recognition means more than just a pat on the back. It boosts customer confidence, positions dealers in the top 10-15 percent in the industry, increases employee pride and adds to the dealer's bottom line," Mr Green said.

Dealers awarded five-star status were Inland/Hobbs Material Handling, of Las Vegas, Nevada; Miami Industrial Trucks Inc, of Dayton, Ohio; Naumann/Hobbs Material Handling, of Phoenix, Arizona; and Ring Lift, of Miami, Florida.
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This week’s dealer announcement from MIMA UK got us thinking about good dealer relationships. We'd like to know:

What are the ingredients of a healthy dealer partnership and a thriving dealer network?

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Words of support …

Undoubtedly, peer experience plays a crucially important role in our industry and it is extremely valuable for us to be part of the platform, where industry professionals, as well as end users can discuss and learn more about the materials handling world.

Alexandra Artemova, Marketing Specialist

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This week’s dealer announcement from MIMA UK got us thinking about good dealer relationships. We'd like to know:

What are the ingredients of a healthy dealer partnership and a thriving dealer network?

Are you involved in building dealer relationships? We'd love to know your thoughts: drop us a line or two!

This week’s dealer announcement from MIMA UK got us thinking about good dealer relationships. We'd like to know:

What are the ingredients of a healthy dealer partnership and a thriving dealer network?

Are you involved in building dealer relationships? We'd love to know your thoughts: drop us a line or two!

Showcased in the Virtual Expo

Are you recruiting? Find your ideal candidate among a diverse range of materials handling professionals:

Forkliftaction's JOB MARKET