Riwal adds a touch of 'realism' to ordering

Aerial work platform and telehandler rental specialist Riwal has launched an augmented reality feature on the My Riwal Rental app.

The new feature will allow customers to "test" machines using augmented reality before they hire.

The app allows customers to search for an aerial work platform that they are interested in renting and then view it in augmented reality.

The augmented reality feature projects a machine model in 3D so that it is integrated with the real environment detected by the customer’s camera. It is then possible to move the 3D machine vertically and horizontally, as well as view its transport and full working height measurements against a building. This feature makes it possible to see if a specific aerial work platform fits through the entrance to a work site, and if the working height is sufficient for the job to be done.

René Timmers, Riwal’s chief financial officer and responsible for digital and IT development, believes the new feature will help customers to "make better decisions when it comes to choosing the right aerial work platform that fits their needs".

The augmented reality feature will first be launched on the iOS version of the My Riwal Rental app, followed soon by the Android version. It will initially cover Riwal’s 50 most rented machine models, and will eventually include everything in the hire fleet.