Description
As a Forklift Service Technician, you are responsible for providing technical services related to the repair and maintenance of customers' forklifts and other material handling equipment. This is a full-time direct hire opportunity supporting customers in the Madison, WI area. Regular hours are 7:00 am to 3:30 pm, overtime as needed. If you have experience as a Road Technician, Diesel Mechanic, Field Service Technician, or Heavy Industrial Mechanic this could be a great opportunity for you.
Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
Provide preventative maintenance (PM) services for customers' equipment
Provide services at customer sites as required
Run computer-based diagnostics on forklifts and other products
Track purchase orders for reimbursement purposes
Communicate with sales team to discover customer needs
Comply with all OSHA and site-specific safety & PPE requirements
Operate all company equipment in a safe and efficient manner
Work toward continuous improvement
Stay current with changing technology
Uphold, support, and promote all company policies and procedures
Reporting to this position: No direct reports
Qualifications: To perform this job successfully, the Forklift Service Technician must be able to perform each essential duty satisfactorily. The following requirements are representative of the minimum knowledge, skill and ability required.
Requirements / Skills
Education/Experience:
Required:
High School Diploma, GED or continuing education
Basic computer proficiency (Microsoft Office Tools)
Preferred:
College degree and/or continuing education
Previous customer service experience
Previous experience as Forklift/Service Technician
Valid Commercial Driver's License (CDL)
License & Certificates:
Valid Driver's License
Forklift Operator certification