This position represents MH Equipment to the customers while providing product assistance, taking orders, identifying concerns, and assisting the customer in solving a problem.

Company Overview

MH Equipment services, sells and rents high-quality and affordable material handling equipment for varying applications and budgets.

We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.

For more information on who we are and what we do, please visit our website at www.mhequipment.com.

Job Responsibilities:
Research and accurately quote pricing of parts.
Source parts if not available at dealership.
Prompt and accurate responses to parts availability inquiries at the counter, phone, and the service group.
Prompt and accurate ordering of forecasted and non-forecasted requirements for parts and service.
Processing parts work orders, invoicing, and credit memos in a timely manner.
Ensure that the correct parts and correct quantity are ordered from the vendor.
Ensure that the parts arrive in a timely fashion according to urgency and timing of job completion.
Ensure accurate and timely ordering from vendors and invoicing to Customers.
Work with supervisor to identify which items to stock, quantity needed, and storage location.
Pick and pack customer orders and returns to factory.
Assist with inventory control to include cycle counts.
Assist at the back counter for parts required by customers.
Resolve any Customer issues, problems, or complaints to satisfy the Customer.
Follow policies and procedures.
Perform all other duties as assigned.

Job Requirements:
Great interpersonal skills - At all times display honesty, ethics, and integrity.
Strong knowledge of material handling parts and accessories.
Effective written and verbal communication skills.
Flexibility and adaptability to various tasks assigned.
Proficient computer skills including but not limited to MS Outlook, Excel, and Word
Good organizational skills.
Ability to work under pressure, to meet deadlines, and to work in a team environment.
Must be able to meet the physical requirements of the job.
Regular and prompt attendance.

Working Conditions: Hours will be 7:30 a.m. to 4:00 p.m. Monday through Friday with some overtime required. This is an hourly position.

Benefits:
Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
Excellent Compensation: Great pay, 401K with employer match.
Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
Company Support: Continuous training, safe working environment.

MH Equipment is proud to be an Equal Opportunity Employer