Melissa, If it is anything like the WP3045-45 that we have here, my recommendation would be to drag it to the nearest loading dock and give it a good push. But that is probably not an option for you, lol. So if you have access to a voltmeter, follow the +24v from the battery connector. It should go through one fuse, another fuse, the keyswitch, and to the controller. Also check the connection from the negative side of the battery to the controller. If the connections are good and you have voltage to the connector on the controller and it still doesn't work, its probably the controller. Good luck.