Yes it is handy to get info from other dealership techs. the odd we we do each other favors by hooking up a laptop and clearing memory or adjusting a setting. We could lose our jobs if caught, but working together is way better than bashing each other to the customer!

Hope info below can save someone time and money!...

FYI.....most Raymonds and Toyota electric lifts can have control handles `re-learned` without any laptop or scan tool. You need access to `Superword`....not `password

Also, if you need a Vehicule manager or Power amp on a Raymond, you can buy it pre-programmed from the factory. same thing for display, E-tac cards...they can put hour meter and ser number. You save another service call from the Raymond guy!
You must know what the software series the truck currently has. The truck will show it on the display. Tell the parts guy this info and the factory will install software. Once you install the part, the truck is ready to work.
If you order any of those parts off the shelf from local dealer, it will be brain dead require a `flash`

If anyone knows what trucks out there cannot be repaired without a laptop or scan tool, please list them.
How about the major ELECTRIC brands?