Crown has a policy where they bill the custmer on the half hour and use the gps on the van to hold the technican to on five minutes this allows for them stealing from the customer as well as the tech. example finish job at 8:35 call in and close that order then the customer pays one hour for 35 minutes work the tech has to clock time at 8:40 crown gets 20 min free money. 6 calls in a day = paying tech 8 hours billing custooers 10