I agree w/ this post and anything i can do to help it along i'll try and help. I have 2 8k cats and 1 5k cat and i tried to get the software from the dealer and he said they don't sell it. Me and my crew do all the maintenance on the forklifts. But when it comes down to the VCM or ECM problems i have to call the cat dealer. Thats an automatic $300 for them to drive to me and then they're time on top of that. The last problem i had w/ the 5k cat i rebuilt the vaporizor and they had to come down and hook the computer up just to reset the cpu because it went to limp mode i'm told. It cost me $500. Thats just rediculas. They need to rethink they're laws because if I had the sofware i could have done it myself. They don't have to make everything accesible to the end user just the stuff that would make it easier and cheaper to work on.