Is the largest retailer really avoiding Crown pallet jacks? If you don't know, please don't post comments like this. I don't know myself, but I thought they used some Crown pallet jacks. Another likely reason is what you see a lot of retailers doing... buy Crown's in their high-usage DC's, then buy the cheaper trucks for "back-of-store" applications that only get used for 1-2 hours each day.

Regardless of which trucks you choose, you need to understand what expectations you have for duty-cycle and reliability, then determine if you're looking more for performance or initial cost.