I do have the handset and I checked what code 5 was set at last week and it was what the book recommended but I'll have to check it again to remember what it was. Is that adjustment something that can change randomly like that? I am the only one that has control of the handset, so I know it wasn't adjusted by anyone. This just started a couple weeks ago for the operator.
This is ONLY to be used to report flooding, spam, advertising and problematic (harassing, abusive or crude) posts.