You would think that more manufacturers with proprietary drive and control systems wouldnt sell their handsets to other companies. Seems somewhat logical from a company minded standpoint, but the customers are going to realize that they arent being treated fairly.

Take a company like walgreens. They have anywhere between 100 and 160 trucks are their distribution centers spread all over the country. They primarily have Crown Turret trucks, but some locations have Raymonds. Figure its a 50/50 mix nation wide. They do their own in house maintenance. I wonder what their response would be if Crown said "We arent going to sell you the service terminals for the turret trucks". My thought is they would reply, "Well, guess we better call Raymond." Recently a Raymond service tech picked up a Crown service terminal from the local Crown dealer. I was shocked that they would sell such an item to their biggest competitor. Apparantly they are more concerned with getting a customers truck fixed, even if they arent servicing it. Perhaps they feel that such a move will lead to another Crown sale. Then again, ther service terminals arent cheap, so perhaps they are just looking for the sale.

I look at it like this, we all have to work somewhere, and it pays to at least be helpful in some form.

I have much better relations with the local Hyster dealer than Yale. I even get a parts priceing break with we in turn give to them as well. You arent doing the work, but you are still selling the part.

Going to try and cool the regulators down some. I have an IR thermometor to measure temperature, so I am going to shoot for the 175 degree. Truck has a std engine thermostat, I wonder what the temp of the engine t-stat is? Maybe droping a bit on that temp would help.

Going to have my customer ask if the Yale dealer has the said handset and cables in thier service tool inventory. And to ask if they can buy one. Should be interesting.

Anyone hear anything about the fan issues on the new line of trucks from Nacco? I heard that was the reason for the delay in getting the new series trucks to market.