No problem, I understand, been there got the scars to show for it. In my opinion Crown are no where close to the design of Linde. I'm not attached to Linde in any way and have worked on most makes. Toyota/BT in cold stores have always spelt trouble, at least in my experience and I know from contacts that Toyota have a lot of trouble with their reach trucks in cold store applications but I guess they have a stronger market presence in your locality and that always plays a big part when procurement departments make their decision.