Most of the time it is due to operator error causing excessive wear and tear. I don't remember any of the error codes right now, but there are times that the drive wheel completely locks up.

Also, I've tried turning tow mode on for the lift that needs to be towed, and it still seems to give a fair amount of resistance on the drive wheel. Once I enable tow mode, do I need to back out to the root service menu?

Thank you to everyone for your help! It is very, very much appreciated. :)

As for the cold storage option, we do have a Crown service tech that comes in daily, but he's only here during the daytime. Unless they want to call our maintenance guy in to do something that I can get done just as easily, they usually just call on me and don't ask me how I get the job done, just taht it is done safely.