Showing items 1 - 15 of 50 results.
I have heard some horror stories on the C-5and also some good stories. Feed back i am getting is crown is still working on it. People seem to think they have had plenty of time to get it right. We are not going to purchase any as the new yale with the psi motor is working out very well. We have had issues with 1 unit with the psi motor and it was resolved.With 4 psi units we have had only 2 warranty issues in the 14 months they have been here.Minor operator errors made for the rest of the issues. Total of three.
The C-5 that I have seen is well built. Not to happy with the wiring. multiple broken wires. Code for faulty solenoids the ohm out correctly. And oil not returning to the oil pan fast enough. One machine has a rotator on it and when run very hard the oil backs up in the head and gets sucked up through the pcv valve. So far that is it.
Ok, we have drifted away a little from the orginal post but every one of you seem to have hit the nail square on the head. We all are concerned and care about the customer because to us we deal with them on a direct personal basis. They are not just an accounting entry on some ledger somewhere but real honest to goodness PEOPLE! When somebodys lift goes down it is not producing revenue, they look to us for the solution for their problems. If they want smoke blown up their b-tts they call sales.
The customer seems to want a good basic truck that works well and doesn't have a lot of electronics , In North america any way this is why European manufactures don't sell a lot of kit there. But Doosan and Hyundai seem to be doing well.
Europe like to have the tech were North America like more of a tank
I agree johnr 100% ! With the need comes the answers and the change. Without it we would be writing letters to each other on the topic. My comments on engineering should not be taken that I believe they all have horns and tails just some of them , I'm blown away by how far the industry and society has advanced since I was trained on carbon pile drive systems... you stop laughing right now ! I have training and experience with Tier 1 2 3 but I'm still trying to figure out the how 8 track tape worked...kidding , I reverse engineered a few to get the answer. Trex ?
Fergie, my Mnf. have actually used some of our idea's to solve some of their design problems. But I'm sure down the road, they took credit for it and would never admit it came from a lowly technician or a Product Support Rep. that hasn't turned wrench's professionally for 18 yrs.! LOL
Some of the sophistcations in todays ICE lifts can be traced back to CARB compliance (aka Tier I, II, III etc)
I call it job creation in a lot of cases ! They should all have to put on the coveralls for a month... like an apprenticeship and see what they have wrought. What's interesting is how all the manufactures " borrow" the same bad ideas to keep up with the times. I've offered my suggestions,on a number of occasions, with a quick fix for recurring problems only to be asked "what are an "engineer" or something"? I said no... I have a job ! LOL. The most expensive part about owning a lift truck is not the regular maintenance...
it's the down time when you send a whole shift of workers home because the forklift is broken again !
I agree. I feel that a lot of Engineers have forgotten the purpose of Lifts......to move product. They want to be on the cutting edge of technology and in doing so, have over designed lifts. Out priced them and made the replacement parts ridiculously expensive.
Fergie, I have also heard " If it works,dont fix it"
I was a shop tech for the 40 yr. stint and I can tell you it's not just the FC's with issues...you can pretty much add the RC's , SC's PE's WS's... and the list goes on I'm afraid. I'm not Crown bashing though it may appear so they ALL have problems ! It's like some of the engineers never had a "mechano set" as a kid. Today's stuff appears good from far but is far from good.
i have some older FC 4000 units and they have some standard problems over the years like drive motors, control cards , switches and so on but they are worn out. I have gotton some feed back about the newer AC drive units and they seem not able to take the abuse the older unit have had heaped on them. Its like the old saying," they just dont build them like they used to".
I too have been pulling the wrench's on this stuff for 40 yrs. I cut my teeth on the C500s as I was employed for those years by the Canadian distributor J H Ryder who also became the Crown distributor (now owned by Crown). I've worked on many C5's and find them noisy and over engineered and the amount of warranty repairs were scary. When Clark was in their hay day and the trucks were north American made they lasted for ever...and I was told that's why they engineered the life out of them ! From what I've seen with the C5 that won't be a problem they have short life built in
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