The infamous modular truck by exalt. Forgetting about the power source for 1 minute.
The modular system. If i have a customer that wants 2 trucks over 5000kg.
1. How many modules will i need to keep in stock?
2. How much will these modules cost.
3. If he then wants another truck 2 years down the line will i need upto date modules. If you have these clever people working with you surely they will be innovation and the trucks will be changing.
4. I have some modules i haven't used, will you buy them back?
5. At what price will you buy them back.
6. Is the option of a standard repair also available?
7. Where will you supply parts from? Europe or UAE?
Showing items 1 - 6 of 6 results.
I can understand your point, if a customer has a low hour truck and the unlikely event of a fault arising and a unit is changed to a unit with high hours on the customer might not be pleased. If this unlikely event were ever to happen the customer could have his original unit re fitted into the truck at a convenient time
If I have a breakdown after 100 hours and you swap out the power module, I might end up with a "rebuilt" module with 8,000 hours.
Building modular and touting the benefit of upgrading the truck by just replacing the drive train modules means your limiting innovation for future models as the frame, counterweight and mast from previous models have to fit new models.
To answer the questions, I will just do it sequence
1 The truck is built using seven modules, The ballast weight and chassis have no moving parts so really never need replacement. The main power pack would be the main module needed to cover breakdowns. We recommend that one power pack would cover 12 machines. Now the machines come in different sizes so say in the 8,000kg - 12,000kg it would be one powerpack for any 12 trucks in this area. The other modules needed would be the drive motors, cab, and steer axle one of each of these would cover 32 trucks.Now these cover two ranges so it would be one of each for 32 tucks from 8,000kg - 16,000kg.
2 the modules are supplied to the service franchise from Exalt the service franchise doesn't have to pay for these modules. When they get the first truck in their area Exalt supplies the need exchange modules to the service franchise.
3 all innovation of the trucks will fit into the same chassis of the perverse model so really if they have two more trucks in five years' time all the modules will fit in the same way
4 There is no need to sell the modules back because this is explained in answer 2
5 again this is answered in question 2
6 yes you can have a standard repair, the hole idea is to cut downtime so if a truck can be repaired quicker than you can exchange a unit then you repair the truck. If not you just exchange the unit.
7 This will depend on the parts and the area all exalt manufactured parts will come from either Europe or the UAE, so say a Kingpin assembly is needed for a truck in Germany the part would be supplied from Europe, If this was Oman then it would be supplied from the UAE. Engine components will come from the manufactures nearest supplier.
The hole idea of the system is to have the truck down for the minimum of time no matter what the prob-lem, The truck should never be down longer than 4 hours from the customer calling the service franchise No other manufacture can get near this type of service.
Whatever the answers to your questions will be, I'm sure it will take another 6 years to provide them.
Heightlift, agree with you , no matter how wonderful this UBER TRUCK is it is not making money when it is dead in the water. Lots revenue, production loss and so on. Support after the sale is EVERYTHING!
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