Forklift telematics systems from the Collective Intelligence Group

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- 19 Nov 2020 ( #1001 )
3 min read
The Collective Intelligence Group and their range of forklift telematics systems deliver the perfect solution. Their systems have been developed to help clients reduce costs and save lives by integrating their forklift telematics technology with the individuals operating the equipment to make the environment more efficient and safer.

Whether it's a need to save money, or with the economic uncertainty in the wake of COVID-19, more companies are now looking at extending the life of their forklift and warehousing equipment fleets, opting for older machines or extending their rental contracts. Although there are obvious initial cost benefits, older machines can be more prone to breakdowns, become more fragile, less safe and ultimately less productive.

By retrofitting forklift telematics onto your fleet, you are provided with information that gives you a greater insight into your forklifts, which could help you save money in the long run too. The Forklift iQ360 system from the Collective Intelligence Group measures fleet productivity, so you can see when a piece of equipment is not working to its full potential. Some other features of this innovative telematics system include scheduled service reminders, to ensure your trucks are up to date with their service plans, mandatory safety checklists to be completed at the start of every use to improve forklift maintenance and even driver productivity measures so you can see an immediate increase in driver performance and output.


Not only this, both the Forklift iQ360 and the Fleet iQ360 are ideal systems for those looking to manage their rental fleets. They can provide in-depth information into the interactions between trucks, operators and their whereabouts in real-time thanks to the built-in GPS tracking technology. The systems also allow you to keep track of any impacts that have occurred to rental machines via real-time notifications of incidents, as well as prevent unauthorised access of forklift trucks after clients have called to release rental equipment.

Additionally, the Collective Intelligence Group have created their systems to be transferable and can be installed in under two hours. This means that they can easily fit onto existing machines or be moved from one fleet to another, eliminating the need for a variety of systems for multiple applications.

With businesses changing and shifts in personnel occurring as some companies are taking on additional forklift operators, while at the same time cutting back in other areas, it is important that the highest levels of support and training are offered to clients. The Collective Intelligence Group have made this a priority, with a global support team who are fully operational and on hand to assist with any client query wherever possible. Their remote assistance can aid in a whole manner of different areas and because the software and their products are designed and developed in-house, they are able to provide a quick response and solution to any issues their customers may encounter.

The Collective Intelligence Group have also gone that one step further, building an online resource for their customers where they can easily access step-by-step guides that provide even more information on their systems functionality.

Training also plays a key role in getting the most out of any forklift telematics system and Collective Intelligence provide training, ensuring that the benefits are being maximised by the customer. The training is usually carried out on your site where possible, enabling clients to see how the system is setup, ask any questions they may have and be shown how to make changes when required. Training is aimed at the system administrators who will be responsible for the day to day operation and maintenance of the system onsite, but the Collective Intelligence Group can provide tailored training to suit an individual business's needs.


Collective Intelligence Group

US Office

US Local: 864-479-1080
Toll Free: 888-899-7580
Email: send an email

UK Office
Phone: +44 (0) 1460 259101
General: send an email
Support: send an email
Parts: send an email

Australia Office
Local: 1800 190 629
World: + 61 2 9723 5244
Email: send an email
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In this week’s Forkliftaction News we look at the financial reports of some of the materials handling industry’s largest players including Hyster-Yale, KION and Hangcha... Continue reading
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Undoubtedly, peer experience plays a crucially important role in our industry and it is extremely valuable for us to be part of the platform, where industry professionals, as well as end users can discuss and learn more about the materials handling world.

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