Full time

Service Coordinator - TPS - GSM

Gonzales, Louisiana, United States
Company: The Taylor Group, Inc
Industry type: Manufacturing
Start date: As soon as possible
Description
Job Responsibilities:
* Answers phones and assists customers with their needs.
* Provides administrative support to 5 - 7 Generator Technicians.
* Ensures all technicians' time and field service report's are in by 8:00 AM daily and checked for accuracy.
* Schedules monthly preventive maintenance.
* Schedules any service repairs.
* Keeps track of all customer checks that come to the branch.
* Reviews schedules with technicians each morning and afternoon to ensure they know of any changes and scheduled times.
* Orders any parts needed for jobs from the parts department.
* Ensures any additional repairs that are turned in are sent to the Service Manager or Service Sales Person for quoting.
* Open, update, and close out work orders in RMB software; invoice work orders on daily basis

Checks all accounts for credit hold or P.O.'s needed before scheduling work

Job Requirements:
* High School Graduate or GED equivalent.
* Three years experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel.
* Excellent telephone etiquette.
* Professional demeanor and self confidence in dealing with customers and outside contacts.
* Excellent computer skills.
* Must possess ability to determine how to prioritize service work.
* Job requires basic technical understanding.

Application URL: https://www.aplitrak.com/?adid=dHZlcnJ5LjYxNjY2Ljc5MTlAdGF5bG9yYmlncmVkLmFwbGl0cmFrLmNvbQ
Requirements / Skills
Please see job description
Disclaimer

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Inside Forkliftaction
For our Chinese readers around the world, Happy Year of the Rat. While the rat may not get a good rap in Western culture, it is one of the most popular signs in the Chinese zodiac.
In Chinese mythology, the rat is seen as clever and quick-thinking, but, at the same time, reliable and stable.
Those are all traits that will benefit materials handling as the industry faces geopolitical uncertainty and financial instability.
All of us at Forkliftaction wish the Chinese community Gong hei fat choy (great happiness and prosperity).
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Inside Forkliftaction
For our Chinese readers around the world, Happy Year of the Rat. While the rat may not get a good rap in Western culture, it is one of the most popular signs in the Chinese zodiac.
In Chinese mythology, the rat is seen as clever and quick-thinking, but, at the same time, reliable and stable.
Those are all traits that will benefit materials handling as the industry faces geopolitical uncertainty and financial instability.
All of us at Forkliftaction wish the Chinese community Gong hei fat choy (great happiness and prosperity).
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4. MH MANUFACTURING IN NORTH AMERICA - Nov/Dec 2020
Fact of the week
A human can survive for a month or more without eating food, but only a week or so without drinking water.
The Last Wild Apple Forests
Domestic apples, such as Granny Smiths, Fujis, and Pink Ladies, can all be traced back to Kazakhstan, where their ancestors still grow wild.
Inside Forkliftaction
For our Chinese readers around the world, Happy Year of the Rat. While the rat may not get a good rap in Western culture, it is one of the most popular signs in the Chinese zodiac.
In Chinese mythology, the rat is seen as clever and quick-thinking, but, at the same time, reliable and stable.
Those are all traits that will benefit materials handling as the industry faces geopolitical uncertainty and financial instability.
All of us at Forkliftaction wish the Chinese community Gong hei fat choy (great happiness and prosperity).
Movers & Shakers
managing director
Hyundai Construction Equipment Europe, Belgium
president
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  • KalmarDRF450-60S5
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  • Germany
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  • CombiliftC2500
  • 2012 | Used - Sale
  • Australia
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A human can survive for a month or more without eating food, but only a week or so without drinking water.
The Last Wild Apple Forests
Domestic apples, such as Granny Smiths, Fujis, and Pink Ladies, can all be traced back to Kazakhstan, where their ancestors still grow wild.