Spot on Viper - as the adage goes "Pay Me or Pay Often Many Times" later. When I was selling I would run into customer that bought trucks off the internet "cause the were "cheaper" than the the unit I was offering with 90 day P & L labor. They eventually would tell me the made a mistake our service guys work on this "cheap lift often @ $80/hour + travel time + parts.. I wanted to but never did say "I told you so".

A lift truck that potentially is 27 year old or greater (he doesn't have a truck s/n yet - only the engine s/n & that ain't much help) is like that song goes " Nothing But Heartaches" and a boat "a hole in the water you keep pouring $$ into".