JonG I get yearly reviews and whether i or any of the other techs get one i have never known anyone to get a raise for doing there job well the place i work its just a yearly review that has to be done were they talk about your bad points if we had yearly reviews were u did get a raise for going the extra bit for being a good tech and other tech sees them or another tech getting a pay rise for doing there job well i would definitaly have a change attitude and would play the game properly you are correct about rewarding a tech if he gets a good review but a lot of places dont think that way i always say money talks