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Issue #643 - 21 Nov 2013.
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Inside Contact the Forkliftaction team
One of our Discussion Forums contributors makes a valid point this week: if you ask for help, please have the courtesy of reporting back on the success or otherwise of the solutions suggested. Unfortunately, it is common for people to ask for advice and then disappear once the flurry of responses begins. We have seen threads continue for months after the original post, with the initiator of the discussion nowhere to be seen after the initial enquiry. Disappointingly, this means that all those kind souls who have taken the time to respond never know whether their suggestions helped - and anyone joining the discussion later also has no idea about the value of the advice offered. So please, if you ask for help,  let us know if your problem has been resolved. Even a simple “all good, thanks for your advice” would be appreciated.
This weeks featureThis Week's Feature
Seeing value for money - quality control and after-sales service
What is quality? Can you measure, control or manage quality? How does it affect your business and why? Melissa Barnett looks at these questions and how after-sales service is inextricably linked to quality in any successful business.
[Read the full report]

New straddle carrier launched in Australia Australasia News
Melbourne, Victoria Logistics, storage and transport specialist Railroad Transport is the first company in Australia to take delivery of the new model straddle carrier from Combilift. The Combi-SC Top Lift, the ... [more]
WorkCover issues new safety alert for forklifts Australasia News
Sydney, New South Wales WorkCover NSW has issued a new safety alert after a forklift caught fire after being fitted with the wrong type of LPG vessel. In the incident, a forklift had ... [more]
New Sydney terminal begins operations Australasia News
Sydney, New South Wales Sydney International Container Terminals (SICT), the newest stevedore at Port Botany, has begun operations, with its first ship arriving last week. SICTL is a subsidiary of global port operator ... [more]
Company fined after forklift injures truck driver Australasia News
Adelaide, South Australia Carton manufacturer Custom Cartons has been fined $80,000 plus legal fees by the Industrial Court after a truck driver suffered severe injuries in an incident involving a forklift. The ... [more]
Publish your brief here
Kalmar RT240 - The worlds’ only rough terrain reach stacker Australasia News
  • Ideal for the Gas and Oil Industry

  • The RT 240 can operate in any terrain, extreme weather and in up to 1.5 meters of water.

  • Built to work in the harshest conditions whist safely handling up to 30 tonnes.

  • Kalmar’s unique ‘tool carrier’ allows for improved manoeuvrability and simplified swapping of attachments.
Pacific Materials Handling  
w: | e: send an email
t: +61 03 9319 6000 | ShopFront


Industry rallies around Haiyan victims
PHILIPPINES Materials handling companies are contributing to relief efforts for victims of Typhoon Haiyan. Hyundai Heavy Industries Group (HHI) has donated USD200,000 to the Korean Red Cross in the wake ... [more]
KION boosts profitability
GERMANY KION Group AG has flagged its ambitions to grow its US market, where sales in the first three quarters of 2013 rose more than 10%. Despite a weaker western ... [more]
Briggs invests USD7 million, moves in Atlanta market
UNITED STATES Briggs International Inc moved its operation in the Atlanta, Georgia market over the weekend of 16-17 November. “The new facility was needed due our growth in the Atlanta market,” ... [more]
Bromma weighs in on debate
SWEDEN Recent proposed changes to the SOLAS (Safety of Lives at Sea) convention regarding the verification of container weights have been the subject of much discussion. The new regulations mean ... [more]
Forklift sales decline for Good Friend
CHINA Good Friend International Holdings Inc has seen a decline in its forklift sales for the first 10 months of this year. Compared to the same period last year, the ... [more]
Mayor joins 50th anniversary celebrations
UNITED KINGDOM A UK manufacturing firm has celebrated its 50th anniversary with a special reception for the Lord Mayor of Birmingham and an open day for customers and suppliers. In 1963, ... [more]
Trelleborg buys Italian firm
SWEDEN Trelleborg Wheel Systems has signed an agreement to acquire the industrial tyre business of Pircher Alfred sas, an Italian tyre distribution and service specialist. The acquisition price is confidential. ... [more]
Fuel cell maker reports increase in orders
UNITED STATES Plug Power Inc reports a significant increase in orders over six months, and the company expects the momentum to continue. The orders totaled USD25 million from 15 May o ... [more]
Movers & Shakers
Seegrid Corp, Bendi UK, Hytrol Conveyor Co [more]
UniCarriers connects for training with community colleges
UNITED STATES UniCarriers Americas Corp is providing forklift training to hundreds of operators in collaboration with McHenry County College and Rock Valley College. “On average we offer nine to 10 classes ... [more]
HMRC reviews approach to excise
UNITED KINGDOM Following representations by the United Kingdom Warehousing Association (UKWA), Her Majesty’s Revenue & Customs (HMRC) has announced an internal review of the way sanctions are applied within excise law to ... [more]
Publish your brief here
Yes that’s right - Own or Rent - you choose.

Hyundai Forklifts understands Australian businesses are doing it tough. So we have developed a finance plan to help you update your forklift equipment with minimal financial commitment in the first year.

To put it simply, Hyundai Finance can offer new Hyundai Forklift equipment either as fully maintained rental or a finance plan with low first year REPAYMENTS STARTING FROM AS LITTLE AS $15 PER WEEK*. You can choose from 3-4 or 5 year terms and will we tailor the balance around your budget for the remaining term. *Conditions Apply

Want to know more? Call now 1300 036 755, Send an email, or visit

ANNOUNCEMENTSPublish your article here
Providing a Quality Experience
Dan Domberg, vice president of aftermarket customer satisfaction, UniCarriers Americas, writes about the company’s goal of providing customers with a lifetime of trusted value and the necessary steps to ensuring quality products, quality service and an overall quality experience. [more]
Jungheinrich: Complete ICE Truck fleet now Made in Germany
At bauma 2013 Jungheinrich has been showcasing its internal combustion engine (ICE) trucks from its 6 model series, with a load capacity of six to nine tonnes. [more]
UP LIFTING SA, totally committed to QUALITY and the environment
UP LIFTING is committed to quality and the preservation of the environment in the design and production of its range of heavy duty forklifts and reach stackers. [more]
Quality built in with the support of a global professional team
Quality equipment, supported by a global, professional dealer network that understands the product and can offer great OEM parts availability to help customers focus only in their own job. That is the strength of the Cat Lift Trucks team.
BOMAQ, the new rough-terrain forklift that can handle all your jobs
Discover the Bomaq rough-terrain product range in 2WD versions for normal applications, or 4WD for the hardest tasks. The range has a lifting capacities ranging from 3 to 7 tons and unrivalled standard components with a variety of options. [more]
Cascade stands by their products with PERFORMANCET Two-Year Warranty
PORTLAND, OREGON, September 2013 - Cascade Corporation, the world leader in material handling products, is raising the bar and resetting industry standards with their new PERFORMANCET two-year warranty program, now standard with all attachments and parts. [more]
AUSA RT Forklift takes the lead
The AUSA forklift offers a great profitability thanks to its exclusive design and great advantages with respect the pure industrial forklifts. The forklifts excel in applications such as building construction, wood, orchard, recycling and mining. [more]
ITA Class II, III and IV forks - Long Reach forks are in stock and priced right!
Independent, veteran-owned, U.S. based manufacturer Long Reach supplies Class II, III, and IV forks. See the range of high-quality, competitively-priced forks in the online production inventory. [more]
UN at Canadian Grand Prix
UN forklifts were selected for the prestigious Formula One Grand Prix in Montreal, Canada. This co-operation helped to improve worldwide awareness of the UN brand and gave UN a strong narrative for developing international markets. [more]
Konecranes Lift Trucks introduce clever way to save fuel and lower emissions
Konecranes Auto Start-Stop feature turns off the engine whenever the lift
truck idles
for a period of time and restarts it automatically when needed. The saving principle is simple. When the engine does not run, it does not consume fuel. [more]
Baoli forklifts’ success at COMMCAR
Ostwest Fördertechnik, the Baoli distributor in the eastern part of Germany, exhibited at the first COMMCAR trade fair in October. On display where the 3-wheel electric forklift as well as the F-series diesel forklift. [more]
Arrow Material Handling Introduces Heavy Duty Snow Removal Attachments
Arrow introduces two new heavy duty snow removal attachments for skid steer and tractor loaders. The snow bucket attachment boasts heavy duty ¼” plate construction, standard ¾” thick bolt-on bottom cutting edge and welded 3/8” x 3” side cutting edge. [more]
Publish your brief here
Kalmar GC12-600, 1996, 4.300mm lift
Kalmar DCD13.6-600, 1995, 3.700mm lift                        
Svetruck 13.6-120-32, 1993, 3.300mm lift
SMV SL6/7ECB90, 2005, 7 high empty container handler        
Kalmar DRD450-70S5, 1998, 5 high
Kalmar DRF450-60C5X, 2005, piggyback, 5 high
Kalmar DRF450-60S5, 2005, 5 high
Terberg RT22, 2000, terminal tractor, 4 x 4    

A large inventory available of USED FORKLIFTS and PORT EQUIPMENT from 1 to 50 ton. We trade GLOBALLY and are able to supply EVERYWHERE. Visit our ShopFront for details.
Contact us with your enquiries:  MTC ShopFront | MTC Website [more]
Providing a Quality Experience
Jungheinrich: Complete ICE Truck fleet now Made in Germany
UP LIFTING SA, totally committed to QUALITY and the environment
Quality built in with the support of a global professional team
BOMAQ, the new rough-terrain forklift that can handle all your jobs
Cascade stands by their products with PERFORMANCET Two-Year Warranty
AUSA RT Forklift takes the lead
ITA Class II, III and IV forks - Long Reach forks are in stock and priced right!
UN at Canadian Grand Prix
Konecranes Lift Trucks introduce clever way to save fuel and lower emissions
Baoli forklifts’ success at COMMCAR
Arrow Material Handling Introduces Heavy Duty Snow Removal Attachments
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For Sale Near You
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Hyster H32.00FY-16CH 2012 [more]
Linde N20 [more]
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Feeler FD70T 2010 [more]
Hyster H52.00XM 2007 [more]
Ausa T204 HX4 2012 [more]
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Featured Businesses
Cascade Corporation (World HQ)
Portland, Oregon - United States  [more]
Jamco Canada
Cambridge, Ontario - Canada  [more]
Konecranes Lift Trucks - SMV
Markaryd, Sweden  [more]
Avonwood Developments Ltd
Wimborne, Dorset - United Kingdom  [more]
Forklift Traders Pty. Limited
Granville, New South Wales - Australia  [more]
Adaptalift Hyster Forklift Rentals & Sales
Springvale, Victoria - Australia  [more]
Towmotor Forklifts Trucks
Singapore, Singapore  [more]
Doosan Industrial Vehicle Co., Ltd.
Incheon, Korea, South  [more]

Coming up in November:
Contact us to contribute.

Read our feature about Pallet Movers & Stackers, June 2013.

Read our feature about Fleet & Asset Management, April 2013.

For more information about our editorial feature articles,
contact us.

In The Discussion Forums
"A lot of peeps come to this forum for help and advise. Please help us help others that might read this forum by doing a final summary on you questions and what you eventually found out was ailing the unit.".
RCAV8TOR, United States
"I am having transmission problems with 2 identical Heli Models #CPYD35. Both have GM motors and Heli Y-3 Transmissions. It is a very rough environment and both units had the transmission output shafts snap at the base of the spline at aprox 3500 hours.".
ForkMob, United States
"In forkliftaction's newsletter, there is a link to "Getting on the App Wagon". I would like to take this opportunity to scold TVH for not having a smart-phone friendly app/website. A lot of folks expect TVH to be a leader in our industry, but trying to use the website on my android phone is less fun than root canal.".
edward_t, United States
Job Vacancies
1. UK - Field Installer - MHE - Immediate start for right candidate! - Full time
United Kingdom, National and Regional[more]
2. Carolina CAT - Construction Equipment Inside Sales Rep (CT2013-1112-CLT-BH) - Full time
United States, Charlotte, NC[more]
3. Forklift Technician - Full time
United States, Chesapeake, VA[more]
4. Forklift Technician - Full time
United States, Harrisonburg, VA[more]
5. Sales Professional - Full time
United States, Wixom[more]
6. Service Technician - Full time
United States, California - L.A., I.E., O.C., S.D.[more]
7. Customer Relationship Manager / Assistant Branch Manager (19-721) - Full time
United States, Midland, GA[more]
8. Sales Professional - Full time
United States, Waco / Temple, TX[more]
9. Carolina CAT - Parts Delivery Driver - Statesville, NC (CT2013-1106-SVL-JB) - Full time
United States, Statesville, NC[more]
10. Aftermarket Sales Representative - Full time
United States, Raleigh, NC[more]
1. Manager/Supervisor - Full time
United States, Chicago-North and South Suburbs[more]
2. General Manager and above - Full time
United Arab Emirates, anywhere in the world[more]
Upcoming Events
1. MODEX 2014
Atlanta, Georgia, United States17th to 20th March 2014     [more]
2. 17th BUILDEXPO KENYA 2014
Nairobi, Kenya2nd to 4th May 2014     [more]
3. CeMAT 2014
Hannover, Germany19th to 23rd May 2014     [more]
4. 5th Guangzhou International Logistics Equipment & Informationization Expo
Guangzhou, ChinaJune 18th to 20th     [more]
5. India Transport & Logistics Show 2014
New Delhi, India8th to 10th July 2014     [more]
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