Strong verbal/written/computer communication skills.Excellent profit & Loss capabilities. Superior customer service skills. Coach, mentor, encourager and supervisor skills.
Knowledge of branch and corporate accounting practices. Both payables and receivables.
Strong collections experience.
Successful invoice dispute resolution skills.
Written and implemented Corporate Policy and Procedures.
Proven ability to develop new markets by expanding locations.
Excellent managerial, team-building, and communication skills with the ability to effectively interface with key decision-makers and people at all levels of the organizational structure.
Eighteen years of sales and management experience in propane, material handling, construction equipment sales and rentals on both local and corporate levels.
Over twenty years of sales and management experience, including branch and district level management, outside, inside and counter sales, advertising campaigns using print and broadcast media (radio, newspaper, newsletter, direct mail), trade shows, product presentations, training, open houses, golf tournaments and customer support.
Software knowledge including: S.A.P., AS400, DBS, Wynne System, Stars, MiniTrac and Citrex. Sales programs such as, CRM, Miller Heiman, Seminars include Dale Carnegie, Focus Seminars, Crestcom Management, Encounter Seminars, Franklin Covey, and Time Text. Along with company sponsored training programs such as: Ford New Holland Training School, Sunbelt Rentals Management School and Toyota Material Handling University E-Learning. AmeriGas Propane Corporate training programs of various types.
Conducting small and large group work-shops on Propane as an off-road fuel alternative and as a Go Green on-road fuel alternative for the Auto-Gas industry.
Successful at developing internal employee/associate committees such as Strategic Planning and Culture Committees.
Studied Business Administration at Trevecca Nazarene University.
Most employees supervised under my management at one given time; 70 people
Note: Business and personal references are available upon request.