Full time

Parts Department Manager

Waterloo, IA, United States
Company: MH Equipment
Industry type: Materials handling
Start date: As soon as possible
Description
If you are a skilled and friendly individual who is seeking career satisfaction with a financially stable and growing company, join the team at MH Equipment! As a Parts Department Manager with MH Equipment your primary function is to provide supervision and support for the Parts Department.

Company Overview

MH Equipment is an authorized Hyster and Yale lift truck and forklift dealer that provides top quality material handling equipment to meet our customers' needs. We sell a broad selection of Hyster forklifts and Yale truck lifts that will fulfill any job specification as well as a terrific array of other new and used material handling equipment. We have won the Hyster "Dealer of Distinction" award multiple times. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Being a member of the MH Equipment family means being part of a fast-growing company that offers daily opportunities to learn and succeed. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.

For more information on who we are and what we do, please visit our website at www.mhequipment.com. We look forward to hearing from you!

Job Responsibilities:

Organize people and resources toward the effective and efficient pursuit of predetermined objectives.
Manage the inventory levels, fill rates, inventory turns, consignment inventories, van inventories, stock/ emergency ratio's, etc. for efficiency.
Manage departmental expenses and recoveries, such as Emergency charges, freight charges, restocking charges, etc.
Use best parts ordering methods to ensure maximum efficiency, lowest cost and customer satisfaction.
Hire and maintain the highest quality employee's to conduct parts business. This would include hiring, evaluating, coaching, disciplining and training of employee's who are inspired to be on the team.
Responsible for identifying, vendor sourcing, quoting, researching, and obtaining the correct parts.
Expedite backordered parts, assist with difficult to find parts, to support the needs of the customer and the service department.
Provide whatever is necessary and appropriate for customer satisfaction.
Resolve customer and service department complaints.
Anticipate required parts and direct projects that ensure customer satisfaction.
Ensure that annual inventory is correct and accurate. Minimize losses, errors, mistakes, etc.
Approve returns, credits, policy adjustments, etc.
Follow established company policies and procedures.
Other duties as assigned.
Requirements / Skills
Job Requirements:

Primary core value is integrity.
Managerial and leadership skills with ability to inspire others.
High energy level and passionate about their job.
Ability to organize and prioritize.
Be a contributing member of Branch management.
Accepts challenges related to goals.
Good oral and written communication skills.
Ability to hold others accountable.
Common sense and problem solving abilities.
Computer skills.
Basic understanding of departmental budget.
Valid driver's license and proof of insurance.
Must be able to meet the physical requirements of the job.
Regular and prompt attendance required.
Present a professional image in personal appearance, dress and preparation.
Benefits:

At MH Equipment, we understand that our employees work hard, so we offer a competitive rate of pay, a generous benefits package and a positive work environment.

Medical, dental and vision insurance
401(K) retirement plan with employer match up to 50%
Pre-tax flexible spending account for healthcare expenses
Life and voluntary supplemental life insurance
Short and long-term disability insurance
Paid holiday, vacation, personal and sick days
8 hours of paid time per year to volunteer at a charity of your choice
Company provided cell phone and laptop
Employee Assistance Program
Financial assistance for adoptions
Pet Insurance
Travel assistance
Designated corporate charities

MH Equipment is proud to be an Equal Opportunity Employer
Disclaimer

Information in this section has been supplied from external sources and therefore may be inaccurate or out of date. Forkliftaction.com accepts no responsibility for errors or omissions. We advise you to confirm details with the source.

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