Full time

Parts and Service Coordinator

Ottumwa, IA, United States
Company: MH Equipment
Industry type: Materials handling
Start date: As soon as possible
Description
If you are an outgoing individual who is seeking career satisfaction with a financially stable and growing company, join the team at MH Equipment!

As a Parts & Service Coordinator with MH Equipment you will help to meet the parts needs of our customers and handle all administrative duties to complete the service estimates.

Company Overview:

MH Equipment is an authorized Hyster and Yale lift truck and forklift dealer that provides top quality material handling equipment to meet our customers' needs. We have won the Hyster "Dealer of Distinction" award multiple times. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.

For more information on who we are and what we do, please visit our website at www.mhequipment.com

Job Responsibilities:

Dispatch road and shop technicians when Branch Manager is not available.
Route customer complaints to the correct person.
Open service and work orders in the computer.
Process time cards and invoice service jobs.
Maintain PM System.
Maintain the unit database for service jobs.
Maintain the filing of service tickets.
Keep accurate documentation for all work performed.
Responsible for researching, quoting and locating the best source and ordering parts to insure correct parts that will be delivered within time frame of the job requirements.
Responsible for entering parts on service jobs via computer system.
Responsible for insuring that the correct parts and correct quantity are ordered from the vendor.
Responsible for making sure that the parts arrive in a timely fashion according to urgency and timing of job completion.
Responsible for entering credit memos and ensuring that parts are returned if needed.
Responsible for input on parts inventory as pertains to which items to stock, quantity and location.
Assists at the back counter for parts required by customers.
Requirements / Skills
Job Requirements:

Basic knowledge of a computer using Windows.
Strong oral and written communication skills
Mechanical knowledge required.
Must be able to operate a forklift or delivery vehicle in a safe manner.
Present a professional image in personal appearance, dress and preparation.

Working Conditions: Hours will be 7:00 a.m. - 3:30p.m., Monday through Friday with some overtime required. This is an hourly position.

Benefits:

Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
Company Support: Continuous training, safe working environment.

MH Equipment is proud to be an Equal Opportunity Employer
Disclaimer
Information in this section has been supplied from external sources and therefore may be inaccurate or out of date. Forkliftaction.com accepts no responsibility for errors or omissions. We advise you to confirm details with the source.
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