Full time

Service Shop Foreman

Clinton, Mississippi, United States
Company: The Taylor Group, Inc
Industry type: Manufacturing
Start date: As soon as possible
Description
Job Responsibilities:
* Answers phones, emails and assists customers with shop work needs.
* Checks all accounts for credit hold, past due or P.O.'s needed before scheduling work.
* Opens work orders and enters complete information on the needed repairs.
* Schedules, prioritizes and assigns daily work for each Generator Technician in the shop.
* Orders any parts needed for jobs from the parts department.
* Reviews schedules with technicians each morning and afternoon to ensure they know of any changes in work required by the customer.
* Communicates with the Service Manager, Service Salesman and customer on any additional work that is needed.
* Provides administrative and technical support to Generator Technicians in the service shop.
* Enters completed work order report information into the service software system.
* Processes invoices as work orders are completed.
* Contact customers on any past due invoices and work to resolve any issues.
* Ensures work hours for Generator Technicians are in by 8:00 AM daily and checked for accuracy.
* Checks expenses for accuracy and compliance with company guidelines.
* Responsible for rental fleet inspections and repair assignments.
* Responsible for used equipment repair assignments.
* This position would be responsible for all 5S projects in the shop area.
* Would directly supervise all shop employees.
* Would be 24/7 call rotation.
* Other assigned task assigned from the Service Manager.

Job Requirements:
* High School Graduate or GED equivalent.
* Three years of experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel.
* Excellent telephone etiquette.
* Professional demeanor and self confidence in dealing with customers and outside contacts.
* Basic computer skills.
* Must possess ability to determine how to prioritize service work.
* Job requires basic technical understanding.
* Must have a mechanical aptitude with at least eight year of hands on mechanical experience.

Application URL: https://www.aplitrak.com/?adid=dHZlcnJ5LjkxMTg0Ljc5MTlAdGF5bG9yYmlncmVkLmFwbGl0cmFrLmNvbQ
Requirements / Skills
Please see job description
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Inside Forkliftaction
For our Chinese readers around the world, Happy Year of the Rat. While the rat may not get a good rap in Western culture, it is one of the most popular signs in the Chinese zodiac.
In Chinese mythology, the rat is seen as clever and quick-thinking, but, at the same time, reliable and stable.
Those are all traits that will benefit materials handling as the industry faces geopolitical uncertainty and financial instability.
All of us at Forkliftaction wish the Chinese community Gong hei fat choy (great happiness and prosperity).
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Inside Forkliftaction
For our Chinese readers around the world, Happy Year of the Rat. While the rat may not get a good rap in Western culture, it is one of the most popular signs in the Chinese zodiac.
In Chinese mythology, the rat is seen as clever and quick-thinking, but, at the same time, reliable and stable.
Those are all traits that will benefit materials handling as the industry faces geopolitical uncertainty and financial instability.
All of us at Forkliftaction wish the Chinese community Gong hei fat choy (great happiness and prosperity).
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managing director
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A human can survive for a month or more without eating food, but only a week or so without drinking water.
The Last Wild Apple Forests
Domestic apples, such as Granny Smiths, Fujis, and Pink Ladies, can all be traced back to Kazakhstan, where their ancestors still grow wild.
Inside Forkliftaction
For our Chinese readers around the world, Happy Year of the Rat. While the rat may not get a good rap in Western culture, it is one of the most popular signs in the Chinese zodiac.
In Chinese mythology, the rat is seen as clever and quick-thinking, but, at the same time, reliable and stable.
Those are all traits that will benefit materials handling as the industry faces geopolitical uncertainty and financial instability.
All of us at Forkliftaction wish the Chinese community Gong hei fat choy (great happiness and prosperity).
Movers & Shakers
managing director
Hyundai Construction Equipment Europe, Belgium
president
ProLift Toyota Material Handling, United States
chairman
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Fact of the week
A human can survive for a month or more without eating food, but only a week or so without drinking water.
The Last Wild Apple Forests
Domestic apples, such as Granny Smiths, Fujis, and Pink Ladies, can all be traced back to Kazakhstan, where their ancestors still grow wild.