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Holland, Michigan, United States
Customer service / parts - Full time
Company: Intella Liftparts LLC
Industry type: Materials handling
Start date: ASAP
We are seeking a Parts Sales Representative / Customer Service to join our team!

You will be responsible for helping customers by providing product and service information and resolving technical issues. Intella Liftparts sells forklift parts throughout North and South America. We are a subsidiary of VanGent Forklift Parts based in Nijmegen, The Netherlands.


Handle customer inquiries and complaints
Provide information about the products and services
Analyze parts manuals and help customers figure out what they need to order
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

No weekends or holidays: Monday-Friday, 8am-5pm only.

Requirements / Skills

Previous experience in spare parts
Ability to build rapport with clients
Mechanical aptitude, familiarity with parts diagrams. Related experience in industries such as automotive, industrial, MRO, heavy duty truck all helpful
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Strong computer skills: Microsoft Outlook/Excel
Ability to learn new computer programs quickly
Information in this section has been supplied from external sources and therefore may be inaccurate or out of date. accepts no responsibility for errors or omissions. We advise you to confirm details with the source.

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