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News service and business centre for materials handlingHOME
JOBS & RESUMES : Job details
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Marion, IN, United States
Resident Service Technician, 2nd Shift – Industrial Forklift Mechanic
- Full time

Company: MH Equipment Company
Industry type: Materials handling
Start date: Immediately

Description: If you are a skilled and friendly Technician who is seeking career satisfaction with a financially stable and growing company, join the team at MH Equipment!As a Resident Service Technician, 2nd Shift with MH Equipment, you will report to the customer's location, perform diagnostics, assessments. maintenance, and repairs of industrial equipment in the shop with the intention of providing the highest level of customer satisfaction.

Company Overview

MH Equipment is an authorized Hyster and Yale lift truck and forklift dealer that provides top quality material handling equipment to meet our customers' needs. We sell a broad selection of Hyster forklifts and Yale truck lifts that will fulfill any job specification as well as a terrific array of other new and used material handling equipment. We have won the Hyster “Dealer of Distinction" award multiple times. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Being a member of the MH Equipment family means being part of a fast-growing company that offers daily opportunities to learn and succeed. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.

For more information on who we are and what we do, please visit our website at We look forward to hearing from you!

Job Responsibilities

As a Resident Service Technician, 2nd Shift with MH Equipment, you will manage your inventory to ensure that you know when parts need to be replenished. You will accurately account for all paid labor hours, for all parts used in repairs and for van parts inventory. You will submit complete documentation for all work in a timely manner, maintain the cleanliness of all forklifts, products, tools and customer's facility and keep your provided service van clean and well serviced at all times.

Additional Responsibilities of theResident Service Technician, 2nd Shift include:

•Diagnose and repair lift trucks and other identified products timely and with minimum required call-backs or re-work
•Communicate with the Branch Manager and provide a high level of customer satisfaction
•Perform only those repairs clearly and specifically requested by the owner of the lift truck or product
•Document thoroughly and assess the condition of the product related to other repairs that are not part of the repair or quote
•Account for all paid labor hours, all parts used and for van parts inventory
•Submit complete documentation for all work in a timely manner as required by Management
•Maintain cleanliness of equipment, tools and customer facility while working
•Maintain company tools in working order and return them to the shop after use
•Adhere to all Company policies and work rules
•Advise Fleet Supervisor of job progress, delays, changes, status, etc.

Requirements / Skills: Job Requirements

As a Resident Service Technician, 2nd Shift with MH Equipment, you must possess a positive attitude, superb verbal and written communication skills and great customer service skills. You must be able to communicate well over the phone, work successfully in a team environment and complete neat and timely paperwork. You must have a strong work ethic and sense of integrity, the desire to serve others and an eye for detail and accuracy.

Additional Requirements for the ResidentServiceTechnician, 2nd Shift include:

•Technical background is required
•Must have knowledge of hydraulics, electrical systems, fuel systems and charging systems
•Must have own tools
•Must have good communication skills and be able to complete accurate paperwork
•Must be able to meet the physical requirements of a service technician
•Must have a valid driver’s license and good driving record
•Must have a good attitude and be able to successfully work in a team environment
•Regular and prompt attendance is required
•Present a professional image in personal appearance, dress and preparation

Relationships: Reports to the Branch Manager

Working Conditions: Employee is expected to work from 2:30 p.m. to 11:00 p.m. Monday - Friday, forty hours per week plus overtime as required. Workday will begin and end at the customer's facility unless otherwise directed by The Branch Manager. This is an hourly position.


At MH Equipment, we understand that our employees work hard, so we offer a competitive rate of pay, a generous benefits package and a positive work environment that recognizes integrity, inspires passion and enables personal growth. We provide ongoing training and for the right candidate there are many opportunities to move up within the company.

Additional Benefits for the Resident Service Technician, 2nd Shift include:

•Medical, dental and vision insurance
•Pet insurance
•401(K) retirement plan with employer match up to 50%
•Pre-tax flexible spending account for healthcare expenses
•Life and voluntary supplemental life insurance
•Short and long-term disability insurance
•Paid holiday, vacation, personal and sick days
•8 hours of paid time per year to volunteer at a charity of your choice
•Employee Assistance Program
•Financial assistance for adoptions
•Travel assistance
•Designated corporate charities

MH Equipment is proud to be an Equal Opportunity Employer.

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Forkliftaction Media Pty Ltd
PO Box 1439
Milton QLD 4064