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JOBS & RESUMES : Job details
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Houston, United States
Service Engineer - Electric
- Full time

Company: MCFA
Industry type: Manufacturing
Start date: Immediately


Position Summary

To provide lead service support to Caterpillar, Mitsubishi, and Jungheinrich dealers. Position requires extensive contact with dealers and customers.  Position may requires up to 15% travel. Position is responsible for monitoring product health by identifying, quantifying, investigating, and analyzing quality and reliability problems being experienced by MCFA product in the field. Position assists in coordinating with other departments to resolve problems and communicate solutions to the field. Position is instrumental in helping to control and reduce warranty costs, and Mentors Service Analysts

Requirements / Skills:

Required Knowledge/Skills/Experience/Certifications/Licenses

5-7 years job related experience
3+ years lift truck industry experience
Ability to travel to customer sites
Dealer contact experience
Interpretation of Engineering drawings / drafting
Failure analysis experience
Microsoft Office experience
Statistical analysis skills

Desired Knowledge/Skills/Experience/Certifications/Licenses

Bachelor’s Degree:  Engineering
Education may substitute for experience

Equipment and tools Used/Working Conditions

Laptop, Up to 10% travel.  Office environment.

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.
Agency Disclaimer

MCFA does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of MCFA to use at the company’s discretion, with the understanding that MCFA will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions expressly requested by MCFA via a formal written agreement of support. If you would like to be considered as an approved vendor, please contact the Manager of Talent Acquisition.

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PO Box 1439
Milton QLD 4064