Full time

Dispatcher

Davenport, IA, United States
Company: MH Equipment
Industry type: Materials handling
Start date: As soon as possible
Description
If you are a motivated and friendly individual who is seeking career satisfaction with a financially stable and growing company, join the team at MH Equipment!

As a Dispatcher with MH Equipment, you will be responsible for dispatching the service technicians and handling all administrative duties to get the service orders opened and invoiced.

Company Overview

MH Equipment is an authorized Hyster and Yale lift truck and forklift dealer that provides top quality material handling equipment to meet our customers' needs across 10 Midwestern states. We sell a broad selection of Hyster forklifts and Yale truck lifts that will fulfill any job specification as well as a terrific array of other new and used material handling equipment. We are an annual Hyster "Dealer of Distinction" award winner. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Being a member of the MH Equipment family means being part of a fast-growing company that offers daily opportunities to learn and succeed. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.

For more information on who we are and what we do, please visit our website at www.mhequipment.com. We look forward to hearing from you!

Job Responsibilities:

Schedule and dispatch road technicians.
Schedule work effectively to meet WIP standards.
Maintain customer communications.
Answer incoming calls from customers and technicians.
Enter and update dispatch calls into dispatch database program.
Maintain customer daily reports and PM logs.
Schedule LTM PM's.
Maintain PM system.
Manage third party invoicing.
Requirements / Skills
Job Requirements:

Data entry skills.
Strong customer relation skills.
Ability to create and coordinate paperwork.
Strong organizing and time management skills.
Effective at delegating.
Strong desire to succeed in a long-term career opportunity.
Extensive knowledge of computer software like Windows and DOS.
Strong oral and written communication skills.
Must be able to meet the physical requirements of the job.
Regular and prompt attendance.
Present a professional image in personal appearance, dress and preparation.
Benefits:

At MH Equipment, we understand that our employees work hard, so we offer a competitive rate of pay, a generous benefits package and a positive work environment that recognizes integrity, inspires passion and enables personal growth.

Medical, dental and vision insurance
401(K) retirement plan with employer match up to 50%
Pre-tax flexible spending account for healthcare expenses
Life and voluntary supplemental life insurance
Short and long-term disability insurance
Paid holiday, vacation, personal and sick days
8 hours of paid time per year to volunteer at a charity of your choice
Employee Assistance Program
Financial assistance for adoptions
Travel assistance
Designated corporate charities

MH Equipment is proud to be an Equal Opportunity Employer
Disclaimer

Information in this section has been supplied from external sources and therefore may be inaccurate or out of date. Forkliftaction.com accepts no responsibility for errors or omissions. We advise you to confirm details with the source.

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