As a Dispatcher with MH Equipment, you will be responsible for dispatching the service technicians and handling all administrative duties to get the service orders opened and invoiced.

Company Overview

MH Equipment is an authorized Hyster and Yale lift truck and forklift dealer that provides top quality material handling equipment to meet our customers' needs. We have won the Hyster "Dealer of Distinction" award multiple times. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.

For more information on who we are and what we do, please visit our website at www.mhequipment.com. We look forward to hearing from you!

Job Responsibilities:

Schedule and dispatch road technicians.
Schedule work effectively to meet WIP standards.
Maintain customer communications.
Answer incoming calls from customers and technicians.
Enter and update dispatch calls into dispatch database program.
Maintain customer daily reports and PM logs.
Schedule LTM PM's.
Maintain PM system.
Manage third party invoicing.
Follow policies and procedures.

Job Requirements:

Data entry skills.
Strong customer relation skills.
Ability to create and coordinate paperwork.
Strong organizing and time management skills.
Effective at delegating.
Strong desire to succeed in a long-term career opportunity.
Extensive knowledge of computer software like Windows and DOS.
Strong oral and written communication skills.
Must be able to meet the physical requirements of the job.
Regular and prompt attendance.
Present a professional image in personal appearance, dress and preparation.

Working Conditions: Hours will be 7:00 a.m. - 3:30 p.m., Monday through Friday. Some overtime may be required. This is an hourly, non-exempt position

Benefits:

Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
Company Support: Continuous training, safe working environment.

MH Equipment is proud to be an Equal Opportunity Employer