Newsletter #388 (View other news stories)
Online service training for Genie products
Redmond, WA, United States
Wednesday, 26 Nov 2008
 Terex's online training module. |
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Terex Aerial Work Platforms has introduced a free online training course to help technicians learn more about servicing and repairing Genie products.
The 12-lesson interactive course covers basic electrical theory and has a quiz at the end of each lesson so the technician can review the information. Participants who achieve 80% or more on the last exam will receive a certificate.
Steve Gooding, director of national accounts support and factory training at Terex AWP, says it is important to get training information into the hands of customers. "Our online service training program is a new avenue to reach our dealers and to provide essential, valuable training opportunities 24/7, anywhere there is an internet connection."
Steve Howe, technical training manager at United Rentals in California, who completed the basic electrical course, says the online course is an exciting, efficient new training tool for customers. "Terex AWP online service training is a simple, interactive online classroom that enhances knowledge about servicing Genie equipment."
The next online course will be on hydraulic theory.
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