Intelligent forklifts reshape the warehouse

Ron D'Ambrosio -
Your Focus
- 12 Jun 2014 ( #671 )
3 min read
Ron D'Ambrosio
Ron D'Ambrosio
Ron D'Ambrosio is President and CEO of Glacier Computer.
Ron D'Ambrosio has been in the electronics field for the past 30 years after attaining his BBA in Finance from Ohio University. The early stages of his professional career were in printed circuit boards and contract manufacturing. Since 1989 he has started and been a hands-on owner of two other companies besides Glacier.

Modern intelligent forklifts include diagnostics that allow the equipment to signal when it needs to be serviced, control speed, prevent slipping by monitoring wheel spin and traction on slick floors, avoid collisions - and much more.

Intelligent forklifts promote new process flows in the warehouse. When integrated to a warehouse management system (WMS), the forklift's fork can be raised or lowered more quickly. The WMS directs a forklift to a pick location. Once at the location, the forklift knows whether the pallet to be picked is being stored at a height of three feet, six feet, or whatever. The operator pushes a button on the console and the forks move at the maximum safe speed, a speed considerably faster than the operator would be apt to move them.

Speed controls can be used to help ensure safety. For example, RFID tags placed in the floor can signal the forklift that this is a busy section of a warehouse traversed by people. The forklift automatically knows it cannot exceed a set speed, for example 2 mph, and the governor automatically limits the top speed in those sections of the warehouse.

In mixed case picking, forklifts can integrate with pickers wearing voice systems, follow them up an aisle, lift the pallet to the correct ergonomic height for picking, based upon the location of the inventory in the warehouse racking, and then, when ordered to do so, autonomously (without a human driver) make the trip to a shipping dock for unloading.

The most intelligent forklifts today are built with real-time location systems that allow drivers to proceed to a specified location and pick up (or put down) a load without the need for the driver to scan the location to prove that they have picked up (or delivered) the right load. This solution is designed for full pallet moves in either a warehouse with racks or a bulk warehouse in which pallets are stacked on top of each other.

When logistics professionals have thought about warehouse management (WMS) and warehouse control systems (WCS), we have traditionally visualised a WCS as the system controlling the move logic for conveyors, sortation devices, carousals and other forms of stationary materials handling. We have not seen a WCS as playing a role in controlling/influencing forklift moves. But a forklift that integrates through a control layer to some of the logic in a WMS to move its forks faster and more efficiently is engaged in a move activity. That means intelligent forklifts need to be part of a larger warehouse control solution.

In an era of distributed intelligence, a robotic revolution and an environment in which new forms of "goods-to-man" automation are arising, it is inevitable that we will see value migrate from certain types of solution providers to others. Value is beginning to migrate toward more mobile (non-bolted down) forms of materials handling used in goods-to-man processes.

WMS and materials handling suppliers providing WCS solutions which can treat a forklift as an advanced form of automation, allow companies to add new forms of automation while protecting the WMS upgrade path and provide logic that helps optimise throughput (even in warehouses where bottlenecks may shift over time between manual and materials handling system choke points) will be the winners in this brave new world.
Also Read:
How software platforms and AI are changing work for material handlers
Buddy Bockweg
4 minute read
How software platforms and AI are changing work for material handlers Your Focus - 23 Oct 2025 (#1253) Buddy Bockweg is the CEO and co-founder of Vsimple, the AI Operations Platform. Here he loosk at how sotfware platforms and AI are changing work for material handlers.
A fork(lift) in the road: why the future of “machine vision” is multi-sensory
Murray Cox
2 minute read
A fork(lift) in the road: why the future of “machine vision” is multi-sensory Your Focus - 9 Oct 2025 (#1251) Murray Cox is principal engineer at Speedshield Technologies, where he seamlessly connects cutting-edge research with real-world industrial mobile equipment and applications. Here he looks at why the future of machine vision is multi-sensory.
Enhancing industrial safety: the power of context-aware mobile technology
Tejal Ranjan
2 minute read
Enhancing industrial safety: the power of context-aware mobile technology Your Focus - 18 Sep 2025 (#1248) Tejal Ranjan is the vice president of global marketing at JLT Mobile Computers, a leading provider of rugged computing solutions for demanding industrial environments. Here she looks at screen blanking technology.
For more unique stories and expert insights: read our industry blogs
Blog articles provide perspectives and opinions and therefore may contain inaccurate or incomplete information. Forkliftaction Media accepts no responsibility for errors or omissions. If you feel that significant facts are overlooked, or have a different viewpoint on a topic addressed, we invite you to open a conversation in our Discussion Forums.

Are you recruiting? Find your ideal candidate among a diverse range of materials handling professionals:

Forkliftaction's JOB MARKET

Inside The News
In this week’s Forkliftaction News we look at the October Confidence Index for the US Equipment Finance Industry - a measure of the health of the materials handling and logistics sectors - which has remained steady month-on-month... Continue reading

PREMIUM business

ROYPOW
Manufacturer of lithium forklift battery solutions, the global leader in the market of lithium batteries replacing lead acid batteries.
Upcoming industry events …
October 29-31, 2025 - Marina Bay Sands, Singapore
December 03, 2025 - New Delhi, India
Editorial calendar - planned features
CONSTRUCTION FORKLIFTS
HANDLING GOODS IN THE COLD
LOADING/UNLOADING FREIGHT
BROWNFIELD AUTOMATION
FORKLIFT ATTACHMENTS
BATTERY AFFORDABILITY AND LIFETIME
FORKLIFT SAFETY
Upcoming industry events …
October 29-31, 2025 - Marina Bay Sands, Singapore
December 03, 2025 - New Delhi, India
Inside The News
In this week’s Forkliftaction News we look at the October Confidence Index for the US Equipment Finance Industry - a measure of the health of the materials handling and logistics sectors - which has remained steady month-on-month... Continue reading