Newsletter #372 (View other news stories)
Customer satisfaction leads to new order
Kilsyth, Victoria, Australia
Thursday, 7 Aug 2008
 The Aisle-Master forklift solved Henkel's logistics problem. |
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Local Aisle-Master distributor Adapt-A-Lift (AAL) has delivered two more of its narrow-aisle articulated forklifts to a satisfied customer, bringing their total fleet to six.
International technology supplier Henkel originally ordered four forklifts from AAL a few years ago when it required an innovative solution to its space challenges at its chemicals division in Australia.
The company needed to consolidate its raw materials from two facilities into a single complex at Kilsyth.
Having heard about the capabilities of Aisle-Master, the company requested a demonstration to see if the forklift’s reputed advantages would solve their logistics problem.
Not only was the performance of the LPG AM20S exactly what they’d hoped for, Henkel asked Adapt-A-Lift to draw up a racking layout, a service AAL provides at no extra cost.
According to Henkel’s engineering and maintenance manager, Peter Petrucci, the new racking plan gave the company a minimum of 25-30% more space. "And the three-way catalytic converter fitted to the machine takes care of any exhaust emissions," he adds.
The forklifts come equipped with 6,352mm lift height, side shift and fork positioners.
"Not only has the decision to go with Aisle-Masters saved space inside the warehouse but also outside," he explains. "The space we saved in one section enabled us to open up our pre-weighing area, giving us efficiencies and time saving improvements."
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