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Parts lists & Schematics

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peter_g
California, United States

Does anyone know whether the OEM manufacturers parts lists and schematics are available to the public through any source?

Posted 21 Aug 2004 01:05 PM

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peter_k
Ostfriesland, Germany

Don`t know any, either.
I think it would be a good idea to gather some interested forklift-people to exchange information. How about forming some kind of "Forklift-Information Club", whose members would have access to an internet-based database ????

Posted 20 Oct 2004 05:41 PM

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peter_g
California, United States

I would be interested...anyone else?

Posted 21 Oct 2004 00:10 AM

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Karina_H
Queensland, Australia

I agree! We need a place where we can use eachother's expertise.
These forums here are probably the best place for it: I think there is not another place online that is used by so many people in our industry: the Forkliftaction database counts +15000 members and that's what these forums are for ...

Posted 21 Oct 2004 12:04 AM

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Tim_J
Ontario, Canada

Just a thought, maybe an idea for the folks at forkliftaction.com

if you where to develop an on-line database of OEM parts/schematics & charge a small user fee, I'm sure would prove to be a win-win for all.

Posted 30 Oct 2004 11:25 AM

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peter_g
California, United States

I would be interested in doing this on my website wwwbomanforkliftcom. If you are interested in participating, let me know by emailling me and letting me know what you have to contribute. peter@bomanforkliftcom

Modified 31 Oct 2004 05:52 AM
by poster.

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NTOLERANCE
Wisconsin, United States

There is such a need for this, its too bad there isnt more support/interest. Everyone at one point and time has needed a manual for a truck they struggled with, and with the cost of factory maunals at ridiculous prices, something like this would be very helpful. I save every manual I can get my hands on. I even saved the old AC actronic books.

Doc.

Posted 13 Jan 2005 02:59 PM

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darryl_w
Quebec, Canada

Smh Irmn has a this biggest collection of online manuals, Expart online part of myintrupa has just as many and when you are trained the hot partlist can be streched to find the whole truck which Irmn cannot do, TVH QuickPrice has the pictures of more parts than Intrupa and Smh combined,
Casade has all the manuals online already free of charge, Mor-Value has a lot of online manuals, SRE Controls , and FC Controls have online GE control parts,
Manupiece France has most of the TVH Catalogs online. I have saved as Ebooks a collection of thousands of online manuals but consider these as private because of the licenses I had to pay to get many of them over the past 25 years.
For customers I just send the excertped pages needed.

-------------------------
Parts finder expert

Posted 14 Jan 2005 02:26 AM

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Jules
Rhode Island, United States

Darryl has posted the major parts aftermarket players(except for Arrow and Hel-Mar).Schematics are another story altogether.Unless you buy the O.E.M. manuals there are little or no after market sources.G.E. & Curtis have some available,probably a few others that do not come to mind. I do agree it is time for someone(us?) to start a sharing type informational forum for tech knowledge.I am a newbie to the forum but not the industry.Our combined knowledge makes us all the more effective to our customers.I will support this any way I can.
Jules

-------------------------
It seems the harder I work,the more lucky I become.

Posted 14 Jan 2005 02:10 PM

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NTOLERANCE
Wisconsin, United States

I have tried in the past at other companies to become an SMH or Intrupa customer, but did not qualify. Things are different where I am at now, but in the past, I have had to rely on the willingness of local dealers to help out with equipment that they did not sell. It can be alot of work (???) for them to do this apparantly. (not really as we all know) But if you dont qualify as a SMH or Intrupa customer, your not able to get al of their information.

I agree that schematics are a tough call. Without them, it is very difficult at time to repair a truck that is not a brand that you normally sell or service. With a schematic, you have a much better chance of finding the problem, and in much less time.

Perhaps if we had a forum board here of a "want a book" list, it may be a good start?
Just a suggestion.

Doc.

-------------------------
The things I do can cause a person to get hurt expelled arrested even deported. Dont try it at home

Posted 14 Jan 2005 02:47 PM

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darryl_w
Quebec, Canada

If you have the wiring diagram of the
NEWXP50 made by OEM#5
who owns the intellectual rights to that design , and you shared it or sold it over the forum, wouldn't the OEM#5 be in a position to sue you for theft?

-------------------------
Parts finder expert

Posted 14 Jan 2005 11:49 PM

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Jules
Rhode Island, United States

Excellent question.Without the legal knowledge I could only guess.Sharing MIGHT be O.K. but selling is probably out of the question.Car forums regularly share this information.How it applies to the forklift industry is a legal question I don't know the answer to.
Jules

-------------------------
It seems the harder I work,the more lucky I become.

Posted 15 Jan 2005 08:56 AM

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NTOLERANCE
Wisconsin, United States

I have had some dealers sell me a copy of a parts manual for like $20.00. In reality, I dont think that it is legal. Simply the book usually carries a copywright.

On the other hand, if I have bought a manual and decide to sell the orgiinal to someone, I feel I am perfectly within my legal right to do so.

If I decide to share portions of the manual, in a not for profit scenario, I feel I am also within my rights to do so.

I have always been able to get a schematic or parts breakdown from a dealer, as most likely, I will be buying parts from the dealer and hence the manufacturer. Dealers seem to have no issues with faxing me a copy of whatever I need. (this was when I was an end user)
Is there really any legal issue with individuals doing the same? The dealer doesnt hold the copywright.

Manufacturers should get with the program, many agricultural manufacturers have parts manuals available online, free to use. Selling parts manuals cant be a big portion of their business, selling parts is. IF you were to give someone a parts manual online, then put a link right next to it to order said parts, (like to a dealer, or such) they would in turn achieve their goal: Sell parts. Sure some would certianly use the pn for aftermarket purchases, but many end users would buy parts.

Doc.

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The things I do can cause a person to get hurt expelled arrested even deported. Dont try it at home

Posted 15 Jan 2005 12:28 AM

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Jules
Rhode Island, United States

So Doc,
          It seems to us, as long as you are not  profiting directly from the reproduction of the copyrighted material, everything remains within the legal realm?
                          Jules

Posted 16 Jan 2005 08:00 AM

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NTOLERANCE
Wisconsin, United States

To a degree. Posting them on a web page would eventually draw their attention and that of their lawyers. Most likely, every manual has listed in it, "Copies of this manual in whole or parts are not legal", printed somewhere.

The problem, in legal speak, is that if I send you a schematic copy and you use it to fix a truck for a customer, (or even your own company) you have just profited from it. Still, I find it hard to believe anyone could enforce such a copywrite infringement on a person to person scale.

Posting it for public use, well, thats not going to fly.

Doc.

-------------------------
The things I do can cause a person to get hurt expelled arrested even deported. Dont try it at home

Posted 20 Jan 2005 12:20 AM

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Jules
Rhode Island, United States

O.K. Doc,
              So, if a group of friends,on a tech forum help each other,without neccesarily posting the actual material(i.e. sharing knowledge),I think there is no problem.Private e-mails would follow the discussions.This is the formula followed on the auto forums.
              I feel,and so do you I think,as well as others,that this can work.Someone with the resources and technical knowhow can make this work,maybe eventually have forum sponsors etc.
                           Jules

Posted 21 Jan 2005 01:30 PM

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Liftdoctor
Indiana, United States

I don't think it is legal to sell the copyrighted info or distribute copies on the web.  However, IATN (Independent Automotive Technicians Network) has Ford, GM, Chrysler, Mangement forums, etc.   They share info in a message board.  We could start a discussion group on something like Yahoo where people email questions and other people share their answers for all to see.  It would be hard to get going because forklift repair is so specialized compared to auto repair.  Who would know to email their repair question in to a message board to let their fellow techs help them troubleshoot a truck.  I am a tech for a Crown and Konmatsu dealer.  I will be happy to anwswer any questions anyone has.  We are competitors ,but we are also brothers working in the same trenches.

Not sharing info is a BAD way to compete.   Not only do we lose, so do our customer.  We can compete on price, techincal expertise, rapid resopnse time, fair billing, etc.  But screwing your competitorn by hodling up parts, lying about what is in stock, charging shipping for in stock parts, and refusing to give technical help is IGNORANT.

This message board does not seem to be set up well enough to navigate through it quickly to accomplish this.  Unless......... Forklift Action sets up a specific troubleshooting message board that is sorted by forklift brand and then by model number.   Something where all you have to do is click on a brand.  Then the subject line should include a model number so you can scan it quickly and see where you might be able to post help.

As far as sharing diagrams,  there is always posting your email address and hoping the guy that has what you need has a scanner.

Posted 22 Jan 2005 04:07 PM

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Admin

Australia

OK - good news - we are on to it. Thank you for all the ideas above. We always thought that this would be an area where the Forum would be most valuable and the discussions above confirm that. We had a meeting yesterday, Management, Forum Administrators and our Software gurus and we will now set up a specific forum(s) for mechanical troubleshooting - a place to share knowledge about specific brands and models (series). We have a lot on our plate at the moment with our Used Equipment MarketPlace coming on line and some of the team are going on leave, so what we intend to do is create the basic model (as described by richard m above - thankyou Richard - a specific troubleshooting message board that is sorted by forklift brand and then by model number. Something where all you have to do is click on a brand. Then the subject line should include a model number so you can scan it quickly and see where you might be able to post help) - and let it run. We will be pleased to accept ideas for improvement as we go along and in due course we will add enhancements so this area can become a searcheable archive and repository for mechanical trouble shooting. We will look into legalities etc for sharing manuals and add as possible. More to follow.

-------------------------
Contact me about any forum administration issues.

Modified 25 Jan 2005 08:39 AM
by poster.

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Jules
Rhode Island, United States

That is excellent news.A little thought and discussion and good things happen.Way to go Admin and fellow forum members.I know I will be a regular.
Jules

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It seems the harder I work,the more lucky I become.

Posted 26 Jan 2005 08:43 AM

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ralph_c
Ontario, Canada

Just like to say that this an great thing that you are doing. I have been in the lift truck repair industry for a long time and just recently as an independent. The hardest time I have is trying to do repairs with no technical information. Most of my customers are small with one or two trucks, old and almost every type of make and model. This will be a valuable tool to have. Thanks, and keep up the good work.

Posted 28 Jan 2005 11:21 PM

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