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DISCUSSION FORUMS : Forkliftaction.communicate
Forum: Technical arena
Discussion:  Linde Service Display
Number of messages: 33
Page: [1] 2
START MESSAGE:
Lutz
Germany, Germany 		Hi, I have a problem with the Linde forklifters of the new generation, for example 392. If a service is needed, it is shown on the display. But you only can clear this service display with the original Linde software. I think it is called Truck-Doctor. Does anyone knows a way to clear this display without the Linde software? Thx for any information. Lutz

Posted 10 Aug 2007 10:26 PM Reply  Report this message
REPLIES: Sort replies by
kevin_k
dumfriesshire, United Kingdom

 		i have asked this question before mate . you can only turn the light off with linde software , then get the linde guy to set the next service interval at 25000 hrs so it won,t come back on

Posted 11 Aug 2007 09:37 PM Reply  Report this message
Lutz
Germany, Germany 		Thanks for your help. It seams like the only legal way.

Posted 11 Aug 2007 09:51 PM Reply  Report this message
EasyM
South Carolina, United States

 		Why would you want to do that? The service light comes on for a reason.

Posted 30 Aug 2007 00:46 AM Reply  Report this message
kevin_k
dumfriesshire, United Kingdom

 		the truck gets serviced at regular intervals but not by linde dealer . the service light  is just annoying more than anything else

Posted 30 Aug 2007 04:32 AM Reply  Report this message
carl_v
Pennsylvania, United States 		Probably good to at least have service light come on at every 3000 hours to remind you to change the VW timing belt, unless you don't mind spending $ for engine parts. We reset all our clients' to that interval for that reason.

Posted 16 Oct 2007 10:01 AM Reply  Report this message
rafal_p
Strzałkowo, Poland 		This programm called Pathfinder , and the hardware is needed too. Canbox and cables.
For service it is a good thing, customer always in time is calling us ;)

Posted 14 Feb 2008 04:08 AM Reply  Report this message
Power
Rijeka, Croatia

 		Can you please contact me at infoatpowerdothr.

Thx.

Posted 14 Feb 2008 10:38 AM Reply  Report this message
oilslicknick
cornwall, United Kingdom

 		I had this problem occur on an E 14 the customer was p****d off with the light being on all the time so I removed the display unit from the dash and cut the track on the pc board supplying the led problem solved forever.

Posted 8 Mar 2008 09:45 AM Reply  Report this message
duodeluxe
New Hampshire, United States 		You know, what a stunningly brilliant idea to cut the track. I bet no one had ever thought of that one before.

Posted 9 Mar 2008 01:15 AM Reply  Report this message
jorn_d
W. Vl, Belgium 		Alot of people are complaining about the service icon on the display of those newer Linde trucks
(392,393,394)

So we decided to make a tool that resets the service interval to 500 hours
You just connect it to the diagnose connector, and press the button and the service icon should dissapear!

please note that the time between service check ups depends on the type of motor oil you use
This tool is suited for trucks that use synthetic oil (hence the 500 hours) as stated by Linde

we will work on an updated version of this tool that allows different service intervals to be selected (1000 - 500 - 300)

if anyone is interested, feel free to ask more info

Modified 24 May 2008 06:13 AM
by poster. 		Reply  Report this message
justinm
New York, United States

 		who do you represent?
where can we see/buy this tool?
are you authorized by linde?

if not i wouldnt use it unless it was a factory approved tool especially when it comes to software and controllers

(id be funny if the light goes out cause it just shorts and fries the controller lol)

-------------------------
New York, New York its a heluva town ..you know that The Bronx is up ..and im Brooklyn down

Modified 24 May 2008 07:48 AM
by poster. 		Reply  Report this message
jorn_d
W. Vl, Belgium 		If i'm not mistaken, Linde has already made such a tool for the older electric trucks
but those trucks use a different diagnose bus and protocol

And there is no harm in using the device. Interfacing to a can bus isn't exactly rocket science. And the command to change the service interval is exactly the same as the Linde software uses to change the service interval. So i can't imagine how someone could fry the controller in using it...

as i said before, the only flaw in the design at the moment is that it is set default to 500 hours, wich is the same service interval as Linde uses for trucks that use synthetic motor oil. So we advise our customers to use synthetic motor oil as well.

and tbh, it is a better solution than cutting the PCB track...

you will be able to buy this tool at TVH
Posted 24 May 2008 04:55 PM Reply  Report this message
Lutz
Germany, Germany 		Is this tool offered by TVH really working with the Linde LPG- or Diesel forklifter?
I am also a customer of TVH. Do you have a TVH part-no of this tool. It would really help me.
Thx.

Modified 24 May 2008 05:43 PM
by poster. 		Reply  Report this message
jorn_d
W. Vl, Belgium 		This tool has been currently tested on the 392, 393 and 394 series and is working as intended.

I don't have the part number with me at the moment
but if you contact TVH and explain what you need, i'm sure they can help you.
Posted 24 May 2008 06:01 PM Reply  Report this message
justinm
New York, United States

 		the "frying of the controller" was a joke
the pathfinder software isnt very expensive you just need to be trained to purchase it
the cables and canbox though are pretty expensive

so before i hook up anything to a proprietary system, id like to know if this is authorized by linde  
if not that would mean you reverse engineered (and trampled over numerous patents) proprietary soft and hardware

this only solves 1 problem though since you really need pathfinder to properly diagnose these series of lindes

the guy who cut the track did that in a curtis meter on a 324 (e14) 3 wheeled electric, a completely different truck (truck doctor or the handset)

seeing people advertising pirated software  around here like a heroin dealer in philly, these kind of posts make me suspicious
(and a few people said they got ripped off so stay away from the software sites)

-------------------------
New York, New York its a heluva town ..you know that The Bronx is up ..and im Brooklyn down

Posted 25 May 2008 01:55 AM Reply  Report this message
jorn_d
W. Vl, Belgium 		I understand your concerns, and in your case (being an official Linde dealer?) i would react in the same way.

Because with this tool, people become less dependent on official Linde dealers
Now technicians will be able to perform a maintenance without the need for expensive software and accesoires
nor official factory training (wich i presume is not for free ?)

Let me first clarify one thing: we do NOT sell pirated diagnose software!
We do not condone the idea that customers can play around with certain parameters.
Only qualified technicians should be able to adjust certain parameters.
(then again, we do not believe that qualified technicians are restricted to official Linde technicians)

We do believe that customers should be able to perform maintenance themselves.
And this tool is capable of eliminating the only thing that prevented the customer from doing it himself. (given the customer has enough knowledge for the mechanical part of the maintenance...)

And about the patents, the CAN bus is patented by Bosh, so that rules out the hardware part. And we have written our own firmware protocol to interface with the controller, we just send the same "command" the pathfinder software does. so that rules out the software part.
(you can compare it to a universal remote for your TV: common medium, different firmware, same commands)
Modified 25 May 2008 02:59 AM
by poster. 		Reply  Report this message
justinm
New York, United States

 		yes i am a linde dealer and qualified tech
i have customers who preform their own maintenance, they have been fully trained by linde, purchase and use pathfinder
were not talking about people who are working on their cars in their home garages (i can test and reset my maxima through pedal diagnostics) and the cost of professional tools for personal vehicles
were talking about businesses and repair professional trying to bypass the proper steps to ensure quality service  
knowing the dealer cost of the interface hardware i cant see you building a cheap alternative that would meet or exceed lindes strict quality expectations
software and bypasses can throw these machines into dangerous runaway conditions
just to CYA (cover your ***) i wouldnt use this without lindes stamp of approval  


-------------------------
New York, New York its a heluva town ..you know that The Bronx is up ..and im Brooklyn down

Posted 25 May 2008 04:18 AM Reply  Report this message
jorn_d
W. Vl, Belgium 		If you would know what we know about the Linde canbox, then you would understand why it costs so much compared to the tool we designed. But that doesn't mean that our tool is less compatible witch the diagnose bus according to Lindes strict quality expectations as you mention. It just concentrates on doing this one task in a safe manner and according to all electronical design rules. (And in the end, the ONLY thing that is important, is the electronical compatibility, not the fancy " approved by Linde" label
so yes, we ARE building a cheap alternative that DOES meet strict quality expectations
So i have NO idea why you would claim that this would cause trucks to enter dangerous runaway conditions...

And you're presuming that it is impossible to conduct a safe maintenance without the official training?
Skillfull technicians without official training can perform maintenance just as good as official technicians (sometimes even better from the stories i heard...)


Modified 25 May 2008 09:59 PM
by poster. 		Reply  Report this message
justinm
New York, United States

 		FOR EVERYONE READING - WARNING - always jack and block up the drive wheels before using diagnostic tools of any origin just to be safe and cya (you would hate to put a machine through a wall or worse)
i hope you at least put that in the packaging/instructions

cya is about being safe and keeping your customers safe and at the same time protecting yourself from litigation
cya will most of the time cost more than taking shortcuts

its not about money coming in its about quality service (including proper tooling)

when i need a tool from hyster, i go and buy it
if that requires training, i get it

the spectrum of software i have on my laptop and associated cabling is quite impressive and not to mention it was all acquired at quite a cost in order to provide the best level of service possible no matter what brand im working on

my local crown dealer had 1 linde to diagnose (324) so he bought a $1000 handset, im pretty sure hed put a tech through training if he had to to work on a single 393

youre here pitching a product that would be sought after by many
if there was any other way to turn that off id be the 1st to tell you how (if youve read other posts here)
so whos trying to deflect to protect his interests?

i would imagine your tool is a direct can unit (slave) and no need for the rs232 interface? hence half the canbox is cut out of the design?
so whats the cost of your unit for comparison to the real deal?

and as far as stories i could write a whole website based on what ive seen in the last 10 years
from 400 amp fuses wrapped in cigarette tinfoil, to an entire stand up reach truck wired with alligator clip jumpers  for control wires (that was a nightmare and compliments of a local unnamed dealer that we replaced) to rewiring after a fire (keep those chains off the hoods. this guy had his pull chain slip into the engine compartment, short the starter, and burn the whole truck up, i got there just as the fire dept was rolling up their hoses)

-------------------------
New York, New York its a heluva town ..you know that The Bronx is up ..and im Brooklyn down

Posted 25 May 2008 04:11 PM Reply  Report this message
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