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TCM VS MITSUBISHI

Number of messages: 13

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Joei
Kepri, Indonesia

Dear all,

I want know which one is better both diesel & electric forklift Between TCM & MITSUBISHI

Thx

Posted 18 Sep 2006 12:54 PM

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TimJ
Ontario, Canada

that's a question where your going to get some various answers
TCM guys will go with TCM's & Cat/Mitsi guys will of course back up the Mitsi's

having no dealer affiliations I'd say Mitsi makes a better truck based simply on Mitsi having a larger market share in North America

Modified 18 Sep 2006 10:27 PM
by poster.

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etharp
North Carolina, United States

first, in the interest of full disclosure, I work for a Mitsu dealer.
IMHO,
A decision based on LOCAL market share is a very valid way to determine which might be the best truck for you, since a lot of forklift companies use "moved stock" as a method of deciding what parts to keep in local stock. (if you sold 'x' amount of item 'B' within 'y' amount of time, then it should be stocked at a level of 'z') therefore it is reasonable to expect the local dealer of brand 'T' or 'M/C' to have more of what breaks on hand rather than having to order it overnight express so you have to pay added freight of each part that breaks, and added downtime while the part is shipped.
how you decide 'local market share' though, is a whole different ball of wax...

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registered linux user #167806 (http://counter.li.org/)

Posted 19 Sep 2006 12:23 AM

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Joei
Kepri, Indonesia

If we talk about "RELIABLE" Which one ?? ALso which one is cheaper at your country there ?

Posted 19 Sep 2006 5:43 PM

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Joei
Kepri, Indonesia

If we talk about "RELIABLE" Which one ?? ALso which one is cheaper at your country there ?

Posted 19 Sep 2006 5:44 PM

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etharp
North Carolina, United States

'RELIABLE' may be different to different folks. kind of like 'good'.
Cheaper in this instance is also an abstract concept not easly figured out. cheaper purchase price may well result in higher operational costs.
Does 'reliable' have to do with how quick it gets repaired after a accident? OR how quick the service tech gets to your place after a breakdown? OR how rare a breakdown is if not caused by abuse? OR how often the machine should have planned maintanance? OR how much abuse can the forklift take before it stops working? OR how the forklift survives being washed repeatedly with harsh chemicals?

I am of the opinion that each brands salespeople will tell you their brand is more 'reliable', and I really do believe personally that the MCF product (either Cat or Mitsu, the diff in parts used to produce the machine is very small) is far more reliable, but like I say, I may/should be considered to be prejudice.
You might also consider that since I have been looking at forklifts for 30+ years, that prejudice comes from experience, and not just from the logo on my paycheck.
For me personally, the logo is on my paycheck because I personally buy into in the 'business model' and resulting product, but I don't know how anyone could confirm that. I also know that just because the corporation's leadership and I happen to agree, does not mean next year we will still see 'eye to eye'.
Nor would I expect anyone who was 'in it for the dollar' to admit openly they are motivated soley by the possible profit for themselves and their friends/co-workers. it all requires a large chrystal of salt imho, ymmv

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registered linux user #167806 (http://counter.li.org/)

Modified 21 Sep 2006 11:44 PM
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air_flight
National Capital Region, Philippines

fyi, in some countries TCM, in it's 3.5tons diesel truck, is now using Mitsubishi S6S Diesel Engine....

Posted 22 Sep 2006 3:53 PM

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johnr_j
Texas, United States

The relationship between the user and the local dealer representatives (parts, sales, service, rental personal, etc.) and back-up behind the products (parts, programs, service response times) is and always has been the primary reason customers prefer one brand over the other. There is added value in each of the above - no one really makes a "bad" forklift any more & product differnentation (sic) is minor between one or the other.

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Have An Exceptional Day!

Posted 29 Sep 2006 3:49 AM

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daniel_g
Flevoland, Netherlands

'no one really makes a "bad" forklift any more'

You haven't seen some of the Chinese offerings then..... :)

Posted 29 Sep 2006 9:25 PM

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Joei
Kepri, Indonesia

what wrong with chinese offering ?

today mostly of manufacturer forklifts based and use material at china too isn it ?

Modified 1 Oct 2006 8:03 PM
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johnr_j
Texas, United States

daniel q - I have been in the lift truck industry since December 16,1967  & I maybe lift truck stupid or smart but I will guarantee you one thing every day I will function between these 2 extremes.  During these decades I have seen and personally experienced products brought to market by most "Quality Name Recognized Brands"  Like Cat (before & after MCF), Clark, Komatsu,Toyota, Mitsubishi, Hyster, etc. at one time or other that have signifcant issues from day 1 shipments.  Most of these issues were resolved by the  manufacturer - introducing retro fits, design changes and working with the dealer to resolve customer relationships.

It is how fast the resolutions (product support) of the issues are made to keep the customer "up and running" is the bottom line of what matters to the end user.  Do this right, most customers don't go away.  They probably had similar experience with there own products or  services.

Quality is as Mr. Tharp says is a bit intangible and a very subjective term.  Kinda' like trying to hold JellO in your hands in July at  high noon in Dallas or Houston, Texas.

If you read product literature - you'll see terminology like heavy duty, robust, etc.  Haven't seen a manufacture say I have a skimpy, small sized whatever - although some say we have an economical truck for those medium to light dute applications and those trucks are often sold into  high duty cycle, heavy load lifting on steep crades, applications by inexperienced sales folks to make a sale  based upon Feature - low price; Benefit - save you $$$.

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Have An Exceptional Day!

Posted 4 Oct 2006 8:05 PM

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daniel_g
Flevoland, Netherlands

Johnr, I joke about the domestic market offerings which cannot be compared to their export product or as you are talking about major manufacturers. Imagine the quality of a forklift that is designed from scratch and built in 12 months!

If you request a Chinese manufacturer to produce an item to a specific specification they will do it with few problems, but this is generally export items. If you look at the many forklift offerings for their domestic market then they leave a lot to be desired in every aspect.

I hope that answers your question to Joei.

Posted 7 Oct 2006 2:42 AM

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Acroba
Gelderland, Netherlands

In the Netherlands TCM has a larger market share than Mitsubishi, i don't understand that because in Almere (Netherlands) the Mitsubishi will be together produced with Caterpillar and TCM will be produced in Japan (Shiga Factory) It is a ugly color that Mitsihishi had, maybe is that the problem why they lost marketshare.

Posted 7 Jan 2007 5:35 AM

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