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Multiton/Jungheinrich

Number of messages: 6

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JoeC
New Jersey, United States

Has anyone had to attempt to buy parts from Multiton (electrics)in Richmond, VA,USA????
In all my years in the parts business, I have never dealt with a more unknowledgable, non-caring, bunch of people in my life.
I left a plethora of calls for the, "Head Manager"?, Parts Manager,
and anyone else that would listen to my pleas for HELP!
My customers truck has been down since 3/17 (yes St. Patty's Day) and do you think they care!! Yeah Right!
Maybe it's me? Does anyone know of an alternative other than buying Multiton from Jungheinrich to acquire the parts????

-------------------------
Joe - Maryland,USA

Posted 2 Jul 2006 08:47 PM

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Jules
Rhode Island, United States

We have the same opinion here. Been waiting four days for a call back from them on a battery charger for a brand new lift that went bad. I also understand the Multiton name is being ended and they all are going to be named Jungheinrich. This also means if you are a Multiton dealer you no longer will be unless you were already a "Jungheirich" dealer  i.e. we are a Multiton dealer but we are now cut off now from selling their units and buying the parts direct. So all the units we already sold and are serviceing we will not be able to buy parts direct, we will have to buy from the Jungheinrich dealer down the road. Gee, thanks for the memories Multiton.
   What did you need for parts,we do still have our own inventory, limited as it is getting.
              Jules

-------------------------
It seems the harder I work,the more lucky I become.

Posted 4 Jul 2006 06:09 AM

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JoeC
New Jersey, United States

Jules
I have an SW35 & Multiton can't seem to produce the correct feed hoses going from the tee to the bottom of the lift cyl's. They have some odd German fittings on them. Let me know if you can help.
Thanks
Joe
301-735-7911

-------------------------
Joe - Maryland,USA

Posted 6 Jul 2006 08:42 PM

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FLdude
Michigan, United States

I'd take those hoses to your best local Parker distributor; I know my local guy would somehow figure out how to convert over from bizarre German fittings.

Modified 4 Aug 2006 05:33 AM
by administrator.

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JoeC
New Jersey, United States

Hey Guys,
I did get a message left for me yesterday 7/10 from someone claiming to be the "President" of Jugheinrich, but when I returned his cell phone call today 7/11 I got his voicemail......
And guess what??? No return phone call, DUH!
What should we expect.

Joe

Modified 13 Jul 2006 11:15 PM
by administrator.

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Jules
Rhode Island, United States

Sorry Joe, nothing like that in stock,but somebody should be able to produce that locally.

-------------------------
It seems the harder I work,the more lucky I become.

Posted 21 Jul 2006 08:50 AM

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