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Need Help for Control Access 3 (Crown Reach Truck RD-5000)

Number of messages: 9

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Sopir_4klift
East Java, Indonesia

Dear Members,

I had Crown Reach Truck RD-5000 unit and right now having problem in control access 3. Based on our technician check, the chip for data storage inside the access 3 was damage.
For your information our Crown s/n : 1A192723. Manfctr date : 03/1998.
So need advice from all member :
1. Can i just buy the chip and the software to re-install the data?
2. Are there any members have used but working control access 3 so i can buy it?
3. Possibility cause the chip is damage?

Your valuable information is highly appreciate.

Posted 29 Jul 2009 11:48 AM

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chublil
California, United States

First question is how did the firmware get damaged? Was it an internal issue or a massive short to your high side circuitry? Second issue, Crown does not recommend nor will it honor a warranty on your controller if the unit has been dis-assembled. My suggestion would be to isolate and check your high side circuitry for any shorts including your motors and then replace your controller with a new updated version from Crown.

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Fix it right!!!

Posted 29 Jul 2009 12:07 AM

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Sopir_4klift
East Java, Indonesia

Dear chublil,
Thanks for your response, we already not covered by warranty from Crown dealer in Indonesia, since we do outsource to maintenance the forklift not by Crown dealer, but from other vendor. Yes we had problem with motor short and we had repair it, the control access also had been checked and isolated.
We got recommend from outsource vendor, to replace the access control with the new one, which is quite expensive.
So do you have any suggestion, is there any alternate way beside buy the new one?

Posted 29 Jul 2009 03:18 PM

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chublil
California, United States

Other than finding a good used controller I really could only recommend replacing the controller. If you do find a decent used one, make sure it came off a truck that is within the same serial range and with like parameters. I know over here in the states, Warfield Electric offers rebuilts on these controllers at a subtantial savings, dont know if you have access to them over there or not but thats where I get all mine done. I know they beat the oem price by at least 40%.

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Fix it right!!!

Posted 29 Jul 2009 09:11 PM

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Sopir_4klift
East Java, Indonesia

Dear chublil,
Thanks again on your advice. In case we want to buy the new one, does Warfield Electric can provide the new control?
Can you help me with the email address & contact person there?
Thank again for your help.

Posted 30 Jul 2009 01:05 PM

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chublil
California, United States

E-mail me at [url/email removed] and I will forward the info for Warfield Electric. Im sorry, click my user name and you will find my e-mail.

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Fix it right!!!

Modified 30 Jul 2009 01:38 PM
by poster.

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Sopir_4klift
East Java, Indonesia

Dear Chub,
had sent you email, please check your inbox.

Posted 30 Jul 2009 03:44 PM

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chublil
California, United States

Contact name--Jerry White Phone number (909)947-7606 Fax (909)947-4257 Address 1745 S. Bon View Ave. Ontario, California zip cod 91761-4410 Warfield Electric. If you can ship them your core, they will ship it back rebuilt.. Good luck!!

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Fix it right!!!

Posted 31 Jul 2009 02:10 AM

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sakura8000
DKI Jakarta, Indonesia

Dear all expertise

i have crown type RR 5200 now the condition is break down,it shown error 341 & 343.

please advice where i have to do first to fix this forklift

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Best Regards Ridwan S PT.Sakura Central Solution Tel.62 21 7183448

Posted 3 Oct 2009 02:45 PM

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